ProZ.com frequently asked questions


ProZ.com Events

Main

  • 1 - ProZ.com Events: general

  • 1.1 - Can I post information about a translation industry event?

    Yes, but only once, and in the dedicated forum for event announcements.

    Additional announcements (i.e. "reminder", "final call") are not allowed.

    Events should not be announced anywhere else in the forums. An exception is allowed for non-English forums; an event may be posted once, in one non-English forum.



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  • 2 - Powwows

  • 2.1 - Apa itu Powwow ProZ.com?

    Powwow adalah pertemuan ramah tamah diantara anggota ProZ.com yang bertempat tinggal tidak saling berjauhan. Acara ini dikelola oleh penterjemah lokal yang diperuntukkan bagi rekannya yang tinggal tidak jauh.


  • 2.2 - Berasal dari kata apa 'Powwow?

    Powwow adalah kebiasaan pertemuan orang Amerika Asli, yang biasa juga diseling dengan acara perlombaan dansa. Kata ini sudah dianggap berarti pertemuan sosial dimana tugas dilaksanakan.

    Powwow dipandang sebagai upaya pemersatu, karena terdapat elemen budaya rakyat biasa pada berbagai suku bangsa.


  • 2.3 - Apa saja acara di Powwow?

    Powwow memberikan peluang untuk berjejaring dan bersosialisasi secara informal di antara para profesional bahasa - kesempatan untuk bertemu orang-orang di balik profil mereka.

    Sebagian besar penyelenggara menawarkan peserta sebuah kesempatan untuk memperkenalkan diri dan membuat pengumuman. Terkadang, sebuah tema dipilih; contohnya: 'Perkakas CAT', 'Literatur', 'Penerjemahan lepas', 'Para penerjemah baru'. Terkadang pengguna suka rela berbicara mengenai satu topik, dan dengan adanya minat yang ditunjukkan oleh peserta lainnya, penyelenggara memperbolehkannya.

    Beberapa penyelenggara telah mengundang perwakilan dari klien-klien besar, atau vendor perkakas CAT, untuk berbicara atau unjuk kebolehan. Umumnya hal ini diterima dengan baik. Penting, bagaimanapun juga, bahwa pertemuan-pertemuan seperti ini bersifat informatif daripada komersil.

    Beberapa powwow tidak memiliki agenda dan tema, dan itu sah-sah saja. Pada dasarnya, jika Anda seorang penyelenggara, suka-suka Anda untuk membuatnya!

    Catatan: Para penyelenggara harus mencatat nama dan identitas para pengguna yang hadir. Untuk memfasilitasinya, para anggota diminta membawa identitas ProZ.com mereka. Para pengguna yang hadir harus menerima browniz, tetapi itu hanya bisa terjadi jika mereka membawa nomor keanggotaan, dan penyelenggara memasukkannya ke lembar kehadiran daring sesudah acara.


  • 2.4 - Siapa saja yang akan hadir?

    Semua orang yang terdaftar di ProZ.com bisa hadir tanpa memandang status keanggotaannya. Selain itu, suami/istri, anak-anak serta tamu anggota, dan juga penterjemah yang bukan anggota ProZ.com ikut diharapkan hadir.


  • 2.5 - Apakah ada biaya untuk hadir?

    Hingga saat ini, belum ada biaya untuk hadir pada acara powwow. Akan tetapi, Anda diminta untuk menyumbang biaya yang bakal dikeluarkan oleh penyelenggara lokal. Jika powwow adalah pertemuan dengan minum-minum atau makan kecil-kecilan, kemungkinan biayanya harus Anda bayar sendiri. Untuk acara kumpul-kumpul yng lebih besar, penyelenggara lokal akan mengajukan biaya khusus untuk makanan dan minuman dll.

    Pasa masa mendatang, kemungkinan ada biaya kehadiran untuk bukan anggota terdaftar ProZ.com. Untuk penterjemah pemula, biaya ini akan diberikan diskon atau malah dibebaskan sama sekali.


  • 2.6 - Bisakah saya membawa serta anak-anak? Dan juga tamu?

    Ya, keluarga dan tamu dipersilakan datang.


  • 2.7 - Apakah perwakilan ProZ.com juga hadir?

    Dalam beberapa hal, akan ada seseorang yang diberi kuasa untuk menentukan identitas. Pemakai tercatat bisa jadi identitasnya disahkan oleh kartu pengenal diri dengan foto yang ditunjukkan kepada perwakilan yang ditentukan.

    Jika Anda menyelenggarakan acara powwow dan sudah punya nomor identitas yang disahkan, Anda bisa mengajukan permintaan bantuan untuk meminta nomor identitas yang sah anggota lain. Anda akan diminta kepastian bahwa Anda hanya akan mengesahkan identitas anggota yang Anda temui dan yang dapat menunjukkan identitas foto.


  • 2.8 - Kapan powwow selanjutnya akan diadakan di lokasi tempat tinggal saya?

    Panitia ini akan menunjukkan powwow yang akan datang:
    http://www.proz.com/powwows
    Untuk dapat ditampilkan pada iklan banner pada powwow yang akan datang di negara Anda, pastikan pada profil Anda sudah dimasukkan nama negara (dan kota serta wilayah tempat tinggal).

  • 8.1 - Bagaimana caranya saya mendaftar untuk hadir?

    Beri tanda cek pada panitia powwow di lokasi Anda. Klik pada panitia powwow yang tidak jauh dari tempat tinggal Anda dan tulis nama Anda jika memang berminat. (Nama Anda setiap saat bisa saja dihapus tanpa dikenai sangsi.) Untuk membubuhi catatan disamping nama Anda, tulislah yang diinginkan di dalam kotak sebelum mengklik.

    Dari waktu ke waktu kunjungilah panitia powwow untuk ikut memberi masukan rencana yang akan ditindaklanjuti atau membaca berita terbaru.



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  • 2.9 - Apakah saya harus hadir jika saya memasukkan nama saya?

    Banyak orang yang memasukkan namanya hanya ingin kepastian akan diberi informasi. Sebagai penyelenggara, Anda seyogianya memperkirakan hanya kira-kira 40-50% dari nama yang masuk akan hadir.

    Untuk memperoleh perkiraan yang tepat banyaknya orang yang akan hadir (memesan tempat, dll.), mintalah konfirmasi kehadiran seminggu sebelum acara berlangsung.


  • 2.10 - Bisakah saya menyelenggarakan Powwow?

    Jika Anda anggota ProZ.com atau pemakai terdaftar dengan identitas yang benar, Anda dapat mengajukan usul untuk diadakannya powwow di lokasi tempat tinggal Anda dengan mengisi formulir yang layak pada laman powwow. ProZ.com kemungkinan bisa atau tidak bisa menyetujui acara powwow Anda.

    Jika lokasi tempat tinggal Anda disetujui, acara yang direncanakan tergantung Anda yang menentukan. Tanggung jawab Anda akan meliputi menentukan tempat diselenggarakannya acara (dan memesan tempat), menentukan tanggal dan waktunya, memilih tema dan mengirim pemberitahuan berkala kepada yang amat berminat hadir dengan memberi informasi terbaru dan termasuk juga perencanaan.

    Anda diharapkan mengundang peserta yang akan hadir pada acara tersebut dan memasukkan data peserta pada formulir yang ada di internet setelah acara berlangsung. (klik "Enter Attendance" pada bagian atas laman powwow). Anda dianjurkan membagikan pada acara powwow, lembar kertas salinan tercetak, untuk diisi oleh peserta powwow.


  • 2.11 - I am organizing a powwow and I'd like to invite more people to attend. How can I do it?

    You can submit a powwow promotion request. To do so click on the "Request promotional email" link at the top of the page of the powwow you are organizing. This will lead you to the page where you can submit your promotion request together with a sample text you can use for the invitation. Note: this feature is only available to powwow organizers

    Powwows can also be promoted on Social Networks such as Twitter and Facebook by clicking on the buttons at the top of each powwow page.


  • 2.12 - I am organizing a powwow and I would like to include an image on the powwow page. How can I do that?

    Please submit a support request and attach the image you would like to include on the powwow page. Please make sure you also include the link to the powwow you are organizing.


  • 2.13 - Should the text of the invitation to my powwow be in English only?

    No. You can use the invitation in English provided as a model and translate it into the language in which the powwow will be held.


  • 2.14 - What happens after I submit my promotion request?

    You will be contacted by site staff with an update of your request status through the support request that is automatically generated after you submit the promotion request.


  • 2.15 - Saya tidak dapat menemukan tautan "Enter attendance (Masukkan Daftar Hadir)" pada laman powwow, mengapa?

    [Masukkan Daftar Hadir] butuh waktu selama 24 jam untuk dapat tampil pada laman powwow dan hanya dapat dilihat oleh penyelenggara powwow. Jika Anda bukan penyelenggaranya, Anda dapat mengkontak orang tersebut dan memintanya memasukkan kehadirannya.


  • 2.16 - Saya mengunggah foto powwow saya namun gagal.

    Untuk dapat melihat foto yang Anda unggah ke laman powwwow Anda perlu waktu selama 24 jam. Jika setelah 24 jam Anda belum juga melihat foto tersebut, harap coba lagi mengunggah atau ajukan permintaan bantuan .


  • 2.17 - Bagaimana pemberian nilai BrowniZ bagi penyelenggara/pengikut pada acara Powwow?

    Penyelenggara Powwow akan menerima 2000 BrowniZ. Peserta Powwow akan menerima 200 browniz.

    Supaya penyelenggara dan peserta powwow dapat menerima browniz, penyelenggara diharuskan mengisi lembar daftar hadir di internet. Browniz akan diberikan sehari setelah lembar daftar hadir sudah diisi.

    Jika tidak ada penyelenggara resmi, maka seseorang yang hadir pada acara powwow yang memegang lembar daftar hadir yang sudah diisi (atau mengetahui ada yang ikut hadir), maka orang tersebut harus mengajukanSupport Request (Permintaan Bantuan) yang meminta untuk diperbolehkan mengirim daftar hadir Powwow. Maka dengan demikian, orang tersebut akan menerima 2000 BrowniZ, dan tentunya setiap peserta akan menerima 200 BrowniZ.

    Hal demikian, tidak praktis bila dilakukan oleh seorang staf ProZ.com. Penyelenggara bertugas mengambil dan melaporkan daftar hadir. Jika Anda belum menerima browniz pada acara powwow yang dihadiri, harap kontak penyelenggaranya.



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  • 3 - ProZ.com conferences - learning, networking and fun!


    ProZ.com Conferences and Seminars

  • 3.1 - Apa itu muktamar ProZ.com?

    Muktamar ProZ.com adalah acara berbayar regional atau internasional, dengan cakupan lebih besar dan lebih banyak diikuti dibanding powwow yang ditujukan bagi penerjemah dan juru bahasa terdaftar di ProZ.com. Kegiatan ini diselenggarakan oleh penyusun rencana muktamar ProZ.com dengan bantuan satu atau banyak penyelenggara lokal.

    Muktamar ProZ.com memberikan kesempatan menjalin hubungan di antara sesama penerjemah, pelatihan, diskusi, presentasi, pengembangan profesional dan bermasyarakat, yang dipendekkan dalam slogan muktamar Muktamar ProZ.com - berlajar, menjalin hubungan dengan sesama penerjemah dan bersenang-senang!
    Lihatlah tampilan gambar selama 2-menit dengan banyak informasi tentang muktamar ProZ.com.


  • 3.2 - Apa perbedaan antara muktamar regional dengan internasional?

    Muktamar internasional berlangsung sekali dalam setahun serta cakupannya lebih besar daripada muktamar regional. Hadirin yang dituju adalah semua pemakai ProZ.com. Oleh karenanya, muktamar internasional ini adalah acara dengan hanya mempergunakan bahasa Inggris.

    Muktamar regional terutama dimaksudkan untuk penerjemah yang tinggal di wilayah atau bekerja dengan bahasa spesifiknya. Rapat pada acara regional bisa mempergunakan bahasa inggris atau bahasa setempat, dan beberapa rapat ditujukan dengan tema yang terutama diminati bagi lokasi atau pekerjaaan lokal pada bahasa yang ditentukan. Bagi yang bekerja dengan bahasa yang relevan ataupun tidak tinggal di lokasi lokal tidak dilarang ikut hadir pada acara regional, karena yang terpenting peserta yang ditargetkan dapat berkomunikasi dengan jelas, sehingga yang hadir tidak akan dikecewakan.


  • 3.3 - Are all ProZ.com conferences conducted in person?

    No, there are also virtual conferences. Virtual conferences are held online and attended by participants all over the world. For more information about ProZ.com virtual conferences please see the related FAQs.


  • 3.4 - What is a ProZ.com Seminar?


    ProZ.com Seminars are 'mini conferences'. They are typically one day events, smaller, more local than conferences and usually cheaper. They enable participants to go deeper in a given theme/specialization area. They feature 2 to 5 speakers/trainers maxmimum during the day, allowing more in-depth discussions and presentations. The networking and fun aspect of ProZ.com conferences is still present - Seminars end with a powwow.

    Concretely, on the ProZ.com website, there is no difference between Seminars and Conferences. Seminars work exactly like Conferences do - they are listed on the conferences page http://www.proz.com/conference, registration happens the same way, they still have a dedicated page each (with a http://www.proz.com/conference/#event number URL).


  • 3.5 - Siapa yang mengelola muktamar ProZ.com?

    Konferensi ProZ.com diselenggarakan oleh Koordinator Konferensi ProZ.com yang bekerjasama dengan penyelenggara lokal atau kontak setempat.


  • 3.6 - Bagaimana cara memilih suatu lokasi muktamar?

    Perhatian dan ongkos bagi anggota adalah faktor penting ketika memilih lokasi muktamar. Oleh karenanya, muktamar lebih cenderung diadakan pada populasi relatif padat anggota ProZ.com.

    Hubungan yang baik alat transportasi juga dianggap penting.


  • 3.7 - Apa saja acara di muktamar?

    Muktamar biasanya berlangsung dalam 2 hari di akhir minggu.

    Bisa jadi ada acara lain terjadwal pada saat berlangsungnya muktamar, misalnya pelatihan. Hal semacam ini diiklankan pada situs web muktamar dan biayanya ditentukan tersendiri.


  • 3.8 - Siapa saja yang akan hadir pada muktamar?

    Semua orang yang terdaftar di ProZ.com dapat hadir, terlepas dari status keanggotaannya. Baik penerjemah lepas dan perusahaan boleh hadir. Setiap peserta harus terdaftar di halaman Konferensi - sebagai konsekuensinya, jika Anda ingin datang bersama teman atau keluarga yang ingin menghadiri konferensi (sesi, lokakarya, dll.), Anda harus membuat akun ProZ.com bagi mereka. Ingat, hal ini cepat, gratis dan mudah dilakukan! Namun, Anda tidak perlu membuat akun jika orang yang mendampingi Anda hanya akan hadir di kegiatan sosial dan kerangka kegiatan lainnya.


  • 3.9 - Bolehkah saya didampingi oleh keluarga/pasangan/mitra?

    Ya. Namun, mungkin tidak ada sarana untuk perawatan anak di tempat konferensi. Harap cek situs konferensi terkait untuk informasi lebih lanjut.
    Pengguna bisa membawa tamu saat jamuan makan malam konferensi dengan cara membeli tiket di situs web konferensi terkait.
    Ada dua jenis tamu yang berbeda: mereka yang datang untuk menghadiri konferensi, dan mereka yang mendampingi peserta. Harap lihat 3.6 "Siapa yang bisa pergi ke konferensi?"


  • 3.10 - Apakah saya masih bisa bekerja sambil hadir pada muktamar?

    Beberapa pengguna khawatir untuk meninggalkan kantor dan kehilangan pekerjaan. Kebanyakan lokasi konferensi menawarkan akses Internet nirkabel, secara gratis atau bertarif rendah. Pada beberapa konferensi, akses Internet adalah bagian dari paket konferensi yang Anda beli, tetapi tidak selalu begitu. Halaman konferensi yang relevan memberikan informasi semacam itu.


  • 3.11 - Apakah saya akan mendapatkan BrowniZ bila menghadiri muktamar?

    Tidak. Tidak akan diberikan BrowniZ bila menghadiri konferensi, namun bila Anda memberikan masukan untuk sesi yang Anda hadiri, Anda akan menerima 20 BrowniZ untuk setiap komentar masukan.


  • 3.12 - Apakah perwakilan ProZ.com juga hadir?

    ProZ.com berusaha mengirimkan perwakilan di semua konferensi. Bisa anggota Staf atau moderator. Dalam hal ini, moderator secara resmi telah ditunjuk oleh Staf untuk mewakili ProZ.com pada kegiatan.


  • 3.13 - Bagaimana dengan pemondokan?

    Pada umumnya, tempat pertemuan utama muktamar berada di sebuah hotel yang akan menampung sebagian besar peserta. Bila masih tidak mungkin, kamar cadangan akan dipesan yang berdekatan dengan hotel.

    Upaya harus dibuat tentang rencana anggaran belanja untuk penginapan di seputar tempat pertemuan.

    Peserta harus membuat rencana pemesanan tempat dan pembayarannya sesuai pilihannya dengan pihak hotel.


  • 3.14 - Bagaimana cara membayar untuk ikut muktamar?

    Untuk mendaftar pada satu konferensi, pergi ke halaman konferensi terkait dan, di margin kiri di bawah menu konferensi, pilih paket yang ingin Anda beli dan klik "Beli Sekarang". Hal ini akan membawa Anda ke platform pembayaran yang akan menuntun Anda ke proses pembayaran dan menawarkan metode pembayaran berbeda (kartu kredit daring melalui Paypal, transfer bank, Dompet ProZ.com, Moneybookers, Paypal...).

    Anda harus login ke situs web ProZ.com untuk mendaftar pada satu konferensi.

    Harap dicatat bahwa dengan mengeklik "Mendaftar sekarang" tanpa membayar hanya mendaftarkan Anda di konferensi - hanya akan menunjukkan bahwa Anda berminat pada kegiatannya. Kursi Anda di konferensi belum dipesan hingga ada pembayaran.


  • 3.15 - Saya ingin tahu lebih banyak tentang program muktamar. Pokok pembicaraan apa yang dibahas?

    Kebanyakan konferensi menawarkan beragam sesi dengan subyek berbeda yang menarik mayoritas peserta meliputi subyek teknis, isu bisnis, diskusi spesialisasi (con: terjemahan finansial) dan banyak lagi lainnya. Beberapa konferensi mungkin memiliki tema spesifik dan menjadi fokus pada mayoritas sesi yang ada.

    Harap kunjungi tab Program konferensi terkait (pergi ke halaman utama konferensi >menu kiri > pilih "Program")


  • 3.16 - Jenis rapat apa yang bisa saya ikuti?

    Terdapat tiga jenis rapat, yaitu: presentasi, kelompok fokus dan lokakarya.

    Presentasi adalah pembicaraan bercorak ceramah yang seringkali diikuti oleh rapat Q


  • 3.17 - Siapa yang memimpin rapat?

    Umumnya sesi dipimpin oleh sesama anggota ProZ, tetapi mungkin ada juga pembicara dari luar.


  • 3.18 - Bagaimana caranya saya mendaftar untuk mengikuti rapat?

    Mendaftar untuk mengikuti suatu sesi dianjurkan guna memberi penyelenggara sebuah ide mengenai jumlah orang yang berminat dan menyesuaikannya dengan ruangan dan sesi yang ada.


  • 3.19 - Bagaimana caranya saya mendaftar untuk mengikuti rapat?

    Pada tab Program yang di situs web konferensi, klik tautan Mendaftar untuk setiap sesi yang ingin Anda hadiri.


  • 3.20 - Saya telah mencatatkan diri untuk suatu rapat, apakah saya harus hadir?

    Tidak perlu, jika Anda berubah pikiran, Anda dianjurkan untuk menghapus nama Anda dari sesi tertentu, terutama bila jumlah kursi yang tersedia terbatas.


  • 3.21 - Jumlah orang yang terdaftar dalam halaman sesi lebih banyak dari kapasitas yang dilaporkan untuk kursus itu. Bisakah saya tetap mendaftar? Apakah saya akan mendapat tempat di sesi itu?

    Anda bisa mendaftar sementara tidak ada tanda "sesi penuh." Tidak ada batas untuk mendaftar sebuah kursus tapi hanya mereka dengan status "terdaftar dan membayar" yang sudah punya tempat dan aman dalam sesi itu. Ketika jumlah peserta "terdaftar dan membayar" mencapai kapasitas yang direncanakan, pendaftaran untuk sesi itu akan ditutup.


  • 3.22 - Berapa anggaran yang harus dikeluarkan untuk setiap muktamar?

    Biaya muktamar tergantung pada lokasinya. Dan juga ada ongkos perjalanan dan penginapan serta makan atau minum yang berada di luar anggaran muktamar.

    Anggota situs mendapatkan korting untuk biaya pendaftaran.


  • 3.23 - Apakah sudah termasuk biaya muktamar?

    Biaya konferensi termasuk kehadiran pada konferensi. Makan siang, makan malam dan rehat kopi pada konferensi mungkin atau mungkin tidak termasuk, tergantung pada tempatnya. Perpanjangan keanggotaan tidak termasuk dalam biaya Konferensi.


  • 3.24 - Bagaimana cara membayar untuk ikut muktamar?

    Ada perbedaan, tergantung metode pembayaran spesifik muktamar:
    - melalu internet dengan kartu kredit atau PayPal
    - pembayaran pada akun yang digunakan

    Untuk rincian lengkap, harap lihat situs web muktamar yang relevan.


  • 3.25 - I have registered and paid for a conference. Is there anything special I should bring on the day?


    If you have registered and paid for the conference you will be attending, just be sure to bring your ID when you go. There is no need to present the payment receipt or any other proof of registration or payment.

    Check the sessions you will be attending to make sure you won't need anything in particular. It may be a good idea to bring pen and paper or other means of taking down notes or information.

    If you have business cards, be sure to bring a good number of them with you. Conferences are a great opportunity to network with other professionals and agencies, so be prepared!


  • 3.26 - Saya sudah membayar namun tidak dapat datang. Bisakah saya minta kembali uang saya?

    Kebijakan pembatalan berlaku pada setiap konferensi. Harap membaca di bawah ini.


  • 3.27 - Bagaimana prosedur untuk membatalkan muktamar?

    Prosedur pembatalan: "Peserta yang membatalkan keikutsertaannya kurang dari 30 hari sebelum tanggal konferensi yang direncanakan akan menerima pengembalian uang biaya pendaftaran dikurangi 20% biaya administrasi. Tidak ada pengembalian bagi pembatalan di luar ketentuan tersebut. Pengembalian akan diproses 30 hari setelah notifikasi pembatalan tertulis diterima. Pembatalan harus diajukan melalui surel baik ke perencana konferensi ProZ.com juga Penyelenggara lokal. Pilihan lain, para anggota dapat mentransfer pembayaran mereka ke konferensi lainnya yang sudah dijadwalkan secara cuma-cuma kecuali selisih harganya."


  • 3.28 - Kami adalah perusahaan penterjemah. Apa faedah bagi perusahaan untuk ikut hadir di muktamar ProZ.com?

    Dengan ikut hadir pada muktamar ProZ.com akan meningkatkan transparansi pihak luar dan merintis peluang bisnis baru. Dengan menghubungi langsung penerjemah lepas pada suatu kesempatan, yang lebih lanjut dapat menjalin hubungan lebih erat antara pihak luar dengan penerjemah lepas.

    Untuk informasi lebih lengkap, harap lihat apa pandangan pihak luar berkenaan dengan muktamar ProZ.com.


  • 3.29 - Saya perlu undangan, sehingga saya bisa mendapatkan visa untuk hadir pada suatu muktamar. Apa yang harus saya lakukan?

    Seorang anggota staf ProZ.com akan membantu dalam hal ini dan menyiapkan surat undangan yang bisa Anda perlihatkan pada kedutaan/konsulat terkait di negara Anda. Harap kirim permintaan bantuan, bersama dengan penyertaan informasi pada surat di bawah ini:
    - Nama lengkap (seperti di paspor Anda):
    - Tanggal lahir:
    - Tempat lahir:
    - Kewarganegaraan:
    - Alamat:
    - Nomor telepon:
    - Profesi (dan ijazah, jika ada):
    - Nomor paspor:
    - Tempat dikeluarkan paspor:
    - Tanggal dikeluarkan paspor:
    - Tanggal berakhir paspor:


  • 3.30 - Apakah pada muktamar ini ada potongan biaya untuk penterjemah pemula?

    Mungkin tersedia tiket pelajar dalam jumlah terbatas. Untuk rinciannya, harap cek situs web konferensi terkait.


  • 3.31 - Saya tidak dapat hadir pada muktamar tertentu. Apakah akan ada rapat setelah acara itu?

    Rencanakan untuk merekam beberapa sesi dari kegiatan yang sedang berlangsung lalu menyediakannya dalam bentuk DVD yang bisa dibeli dan/atau melalui streaming.


  • 3.32 - Apakah saya harus memberikan pendapat untuk suatu rapat?

    Anda hanya dapat memberikan masukan pada sesi yang sudah Anda daftar terlebih dahulu.

    Untuk memberikan masukan, pada situs web konferensi, pergi ke tab Program, kemudian temukan sesi yang ingin disampaikan masukannya lalu klik tautan Kirimkan Masukan. Dengan demikian akan membuka sebuah laman dengan kuesioner pendek.


  • 3.33 - Saya tertarik mengikuti jalannya rapat. Bagaimana caranya saya bisa mengikutinya?

    Harap kontak Koordinator Konferensi ProZ.com melalui formulir Permohonan Pembicara atau kontak Penyelenggara Konferensi secara langsung


  • 3.34 - Saya ingin mengelola kegiatan sosial di sekitar tempat muktamar. Bagaimana caranya saya bisa mengikutinya?

    Harap hubungi penyelenggara konferensi melalui profilnya.


  • 3.35 - Saya tertarik membantu mengelola muktamar. Bagaimana caranya saya bisa mengikutinya?

    Harap hubungi penyelenggara konferensi melalui profilnya.



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  • 4 - ProZ.com Conferences - Local Organizers


    This FAQ is aimed at those who are interested in taking on the role of local organizer for ProZ.com conferences. It gives a brief overview of the main tasks and responsibilities to help you with your decision making process.

    A full and detailed article on organizing a ProZ.com conference is available here.

  • 4.1 - Pendahuluan

    Selamat datang di FAQ penyelenggara Konferensi lokal! Sebelum membacanya, Anda harus familier dengan FAQ Konferensi


  • 4.2 - Apa keuntungan menjadi penyelenggara lokal?

    Menyelenggarakan konferensi ProZ.com merupakan pengalaman yang sungguh unik dan bermanfaat. Peluang fantastis bagi penyelenggara untuk ditantang melakukan sesuatu yang berbeda, untuk memimpin dan berinteraksi dengan orang-orang dari seluruh dunia - membangun jaringan pada komunitas penerjemahan tapi juga dengan komunitas setempat. Para penyelenggara memelajari keterampilan baru, berhubungan dengan perusahaan, asosiasi dan pemain utama lainnya di industri. Lebih lanjut, Anda mungkin menemukan bahwa paparan yang diperoleh dengan menyelenggarakan konferensi meningkatkan bisnis penerjemahan mereka dan profil ProZ.com.


  • 4.3 - Apa peran penyelenggara lokal?

    Berikut ini adalah daftar sekelumit tugas dan tanggung jawab penyelenggara lokal (Rincia lengkap akan diberikan pada langkah selanjutnya). Penyelenggara melapor pada staf konferensi ProZ.com di setiap fase dan mereka akan memberikan dukungan pada penyelenggara bila diperlukan.

    Sebelum konferensi:

    - Perencanaan anggaran dan keuangan
    - Menemukan tempat yang sesuai
    - Membuat dan memelihara situs web konferensi
    - Mengembangkan program
    - Berkomunikasi dengan peserta dan pembicara (menjawab email, membuat surat, dll)
    - Menyediakan foto untuk situs web konferensi
    - Menerjemahkan bahan ke bahasa setempat (halaman konferensi, surat menyurat, pengantar visa, dll)
    - Menyiapkan bahan konferensi (mencetak, menggunting dan menyisipkan ke tanda pengenal, folder, dll)
    - Menghubungi perusahaan lokal untuk peluang sponsor di konferensi
    - Mempromosikan acara (Perguruan Tinggi lokal, organisasi profesional, menghadiri/menyelenggarakan powwow lokal, menggunakan jaringan daring saat Konferensi ProZ.com berlangsung, seperti LinkedIn, Facebook, dll.)
    - Menyediakan informasi mengenai perjalanan dan akomodasi (memelihara halaman dan forum yang sesuai)
    - Menyelenggarakan aktivitas sosial ( powwow pra-konferensi, aktivitas sosial lainnya)
    - Lain-lain (misalnya mencari opsi mengenai fasilitas penitipan anak)

    Selama konferensi: (baik anggota staf ProZ.com hadir atau tidak - berikut ini adalah tanggung jawab penyelenggara)

    - Persiapan - menyiapkan meja pendaftaran/stan ProZ.com, menggantung spanduk...
    - Koordinasi dengan para pembicara, sponsor dan tamu (penjemputan di bandara, dll.)
    - Membantu pendaftara di hari 1 untuk memastikan daftar peserta akhir yang akurat (telah merekrut sukarelawan sebelumnya)
    - Menjalankan atau mengatur stan ProZ.com
    - Berhubungan dengan staf dan peserta yang tidak berbahasa Inggris.
    - Menghargai jadwal yang ada - memastikan sesi mulai dan selesai tepat pada waktunya, memberitahu pembicara ketika waktu mereka sudah usai, memastikan transisi antar sesi berjalan lancar, memastikan peserta meninggalkan/memasuki ruangan
    - Mengkoordinasikan rehat kopi dan makan dengan hotel/perusahaan katering dan koordinasi dengan staf teknis hotel, staf yang melayani, dll.
    - Berkomunikasi dan menginformasikan para peserta mengenai perubahan 'mendadak', dan tempat yang terlihat (contoh di papan tulis saat rehat kopi, atau di stan ProZ.com, dll.)
    - Menangani kas kecil konferensi dan menyimpan semua pengeluara/pemasukan baik tunai atau cek ke penyelenggara (contoh pengeluaran: uang taksi untuk pembicara, atau biaya tak terduga berjumlah kecil untuk acara - contoh pemasukan: peserta membayar uang konferensi secara tunai di meja registrasi saat kedatangan, penjualan kaos, dll.)
    - Membantu peserta untuk keperluan mereka (informasi wisata, isu perjalanan...)
    - Koordinasi dan menyelenggarakan kegiatan sosial (powwow, jamuan makan malam jejaring, foto kelompok, jalan-jalan...)

    Setelah konferensi:

    - Memberikan perhitungan akuntasi selengkapnya ke staf ProZ.com dan semua kwitansi/nota pengeluaran
    - Memberikan daftar lengkap peserta ke staf ProZ.com
    - Mengirimkan surat ucapan terima kasih ke mitra, sponsor, pembicara dan peserta
    - Analisa dan masukan pasca konderensi mengenai perbaikan bahan konferensi bagi penyelenggara yang akan datang

    Jika Anda memiliki pertanyaan mengenai tugasnya, harap kontak Koordinator Konferensi.


  • 4.4 - Apakah ini bersifat sukarela atau saya akan dibayar?

    Dengan asumsi konferensi membuat profit, penyelenggara menerima bagian dari profit tersebut. Jumlah % bagian profit disepakati sebelum perencanaan kegiatan ini dimulai.. Jika ada dua penyelenggara, jumlahnya akan dibagi dua dengan kesepakatan dua belah pihak. Jika kegiatan merugi, para penyelenggara tidak akan menerima pembayaran apa pun tetapi mereka tidak akan diminta untuk menutupi segala kerugian.


  • 4.5 - Apakah peran ini akan mempengaruhi pekerjaan saya sebagai penerjemah?

    Dari waktu ke waktu, ya. Bersiaplah untuk menghabiskan sekitar 100 jam untuk kegiatan yang berhubungan dengan konferensi, dan rencanakan untuk mencurahkan sebagian besar waktu kerja Anda dalam satu atau dua minggu sebelum acara untuk berkomunikasi dengan peserta.

    Jika ini kedengarannya menakutkan, ingat bahwa Anda tidak sendirian. Dengan bekerja bersama perencana acara untuk melakukan aktivitas utama jauh sebelum acara, Anda bisa membantu meminimalkan dampak langsung keterlibatan Anda dalam konferensi terhadap pekerjaan Anda sebagai penerjemah lepas. Terlebih lagi, Anda mungkin menemukan bahwa paparan yang diperoleh dengan menyelenggarakan konferensi meningkatkan bisnis penerjemahan lepas Anda setelah acara.


  • 4.6 - Apakah saya harus melakukan perencanaan keuangan?

    Ya, bersama-sama dengan Koordinator Konferensi.


  • 4.7 - Bagaimana jika saya sudah menyatakan bersedia tapi lalu saya menyadari saya tidak bisa melanjutkan menyelenggarakan konferensi?

    Jika Anda harus berhenti, tolong informasikan Koordinator Konferensi sesegera mungkin melalui surel. Penyelenggara yang tidak dapat menyelesaikan suatu acara sampai selesai tidak akan menerima kompensasi apa pun atas pekerjaan yang telah dilakukannya, dan hanya dapat menagih biaya wajar yang timbul selama mereka bekerja untuk acara tersebut.


  • 4.8 - Saya ingin menjadi penyelenggara setempat. Apa yang harus saya lakukan selanjutnya?

    Bagus! Menjadi penyelenggara lokal akan menjadi pengalaman yang berharga bagi Anda. Sebelum merencanakan sesuatu, harap membaca artikel "Menyelenggarakan konferensi ProZ.com" dengan seksama. Di akhir artikel, Anda akan bisa melangkah ke langkah berikutnya yang akan membawa Anda ke formulir "Menawarkan konferensi" dan Anda akan bisa mengirim penawaran konferensi Anda. Koordinator Konferensi akan menghubungi Anda dalam beberapa hari setelah menerima penawaran Anda.

    Harap kirimkan permintaan bantuan jika ada pertanyaan.



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  • 5 - ProZ.com training sessions - general information

  • 5.1 - Apa itu sesi pelatihan profesional ProZ.com?

    Sesi pelatihan profesional ProZ.com adalah seminar untuk memberikan pelatihan profesional kepada para penerjemah, juru bahasa dan lainnya dalam industri bahasa. Sesi ini, yang berlangsung selama 1 sampai 2 hari, disampaikan oleh para profesional dengan keahlian yang terbukti dalam bidang mereka.


  • 5.2 - Sesi pelatihan diadakan untuk topik apa saja?

    Sesi pelatihan akan membahas perkakas CAT dan perangkat lunak serta masalah-masalah yang berhubungan dengan penerjemahan itu sendiri, pengalaman penerjemah lepas, atau masalah profesional lainnya.


  • 5.3 - What are training packages?

    Training packages allow you to purchase several related ProZ.com training courses all at once, at a big savings over purchasing individually. Packages are designed to appeal to translators of varying skill and experience levels. Whether you are a seasoned professional or just starting out, there are training packages available to help you learn valuable new skills while saving money!


  • 5.4 - What types of training packages are available?

    Training packages are offered that cover topics both broad and specific, and geared towards translators with varying levels of experience. Whether you are a new translator looking for general guidance in your career, or an experienced professional looking to refine a specific skill, there is a training package available to help you. Please see the training packages page and offers for details about all of the available packages.


  • 5.5 - Can I create my own training packages?

    Yes. If you are an active ProZ.com trainer offering several related courses, or even would like to collaborate with another trainer offering courses in a related topic, contact ProZ.com staff about the possibility of creating your own packages.


  • 5.6 - How much does a training course cost?

    Participation fee varies from course to course and it is indicated on the top right corner of the training description page. Please be sure to log in to your ProZ.com profile to see and activate the payment options.

    Important: Those who purchase a seat in advance may be able to pay an "early bird" or cheaper price, while those who confirm participation later or last minute, may likely have to pay a higher fee. In some training sessions a price increase based on the number of registrants may also apply, i.e. the first 15 registered pay one price, the next 10 pay a a slightly higher price etc.

    Early payment is advised in order to secure participation and help reach the course minimum participation - unfortunately, courses may occasionally be cancelled or rescheduled, if the confirmed participation in advance is very low.


  • 5.7 - What payment methods are available? Why has my status not changed yet?

    All payment methods are available (credit card, Paypal, 2CheckOut, Moneybookers, wire transfer in USD or EUR). You will be able to select your payment method in the second stage of the payment process. Also, for some countries, local payment will be available. When paying in local currency (other than EUR and USD), the price of the session will be the course price equivalent in the local currency at the exchange rate of the day of the transaction ( www.xe.com/ucc will be used as a source).

    If you want to pay by wire transfer, choose either "Wire Transfer" (for transfers in USD) or "Wire Transfer (Euros)" from the payment method selection page. Click "Next" to receive your confirmation invoice and detailed account information and instructions on how to make the type of wire transfer you have chosen. Important: You should allow up to two weeks for your wire transfer to be fully processed.

    Your status will be updated when confirmation of the payment is entered by the payment system or the Local Payment Contact, depending on the payment method you choose. In the case of local payment, it may take some time for notifications to be sent and processed. If you are not listed after more than three days after you believe your payment should have arrived, please contact the Training session coordinator. When you buy a seat at a training session, you will be emailed an electronic invoice.


  • 5.8 - What is the cancelation policy for ProZ.com training sessions?


    Cancelation 5 working days before the training session:
    Attendees who cancel their participation not later than 5 working days before the planned training session date will receive a refund of their registration fees minus a 10% administrative fee. Refunds will be processed 30 days after receiving notification of cancellation. Cancellations must be requested via support request at http://www.proz.com/support

    No refunds will be granted after 5 days before the training session takes place.

    Transference of booking within 5 to 1 days before the training session:
    Transference of a training booking to another course is possible if staff is notified via support request at http://www.proz.com/support within 5 to 1 days before the training session takes place. Transference of delegates to another course will incur a rebooking fee of 25% of the advertised course fee. There is no limit as to how many times a booking can be transferred.

    Cancelation 24 hours before, during or after training session takes place:
    No refunds will be granted 24 hours before, during or after the training session takes place. Should the delegate not attend a booked, or transferred, course then the full amount of the advertised course fee will be charged.

    For training programs that comprise two or more subsequent sessions, theoretical and/or practical material on the missed class may be provided to the trainee, but no partial refunds will be granted for a missed session.

    No refunds will be issued for trainees technical or personal problems that may prevent trainee from attending the session. If you do not attend a course and have not canceled in accordance with these terms, you must pay the full price. make sure that your computer meets the System requirements before registering.

    Unless ProZ.com agrees otherwise in advance, any postponement by you shall be regarded as a cancellation of the course.

    Cancellation of a course by ProZ.com:
    If the number of students confirmed is not enough to justify the cost of presenting the course prior to the scheduled start date the course will be canceled and rescheduled at a later date. When a course is canceled by ProZ.com confirmed students will be fully refunded or given the chance to rebook for an upcoming training session at no extra cost. ProZ.com will not be liable for any loss or expenses caused to you.

    If ProZ.com has not notified you of a cancellation or postponement but is not able to start or continue a course as scheduled, perhaps because an instructor becomes ill or where their absence cannot not reasonably be avoided or for any other reason beyond our reasonable control, ProZ.com will attempt to remedy the situation by either rescheduling the course or refunding your course fee.


  • 5.9 - How can I cancel my registration?

    Please submit a support request to report your wiliness to cancel your registration or payment. Before submitting a support request check the cancelation policy for ProZ.com training sessions. Remember that the cancelation policy does not influence registration removal.


  • 5.10 - In which currency can I pay for a training session ?

    All ProZ.com online training fees are available in USD and Euro, but only ProZ.com members in EU member states that have adopted the Euro (the Euro Zone) are charged in Euros.

    If you live outside the EU, or if you live in the EU and have a VAT number, you do not have to pay VAT. If you live in the EU but do not have VAT number, you will have to pay VAT. Find more information payment at http://www.proz.com/faq/4015#4015.

    Also, for some countries, payment in local currency is available. Please contact the Training session coordinator to learn more about this.


  • 5.11 - Why does ProZ.com sometimes charge VAT tax within the EU?

    (This question only affects members in Europe.)

    If, when purchasing a seat from within the European Union, a member does not supply a VAT number which can be verified online, ProZ.com is obliged by law to collect VAT tax against the purchase made, according to the VAT rate applicable in the country of the purchaser.

    If a VAT number is supplied, no VAT tax is charged.


  • 5.12 - Saya seorang anggota ProZ.com. Apakah saya berhak mendapat potongan harga?

    Ya, tarif pendaftaran didiskon bagi anggota penuh (dan juga anggota parsial tipe "komunitas".)


  • 5.13 - Saya anggota pelajar ProZ.com. Apa saya berhak mendapat diskon?

    Ya. Tarif pendaftaran lebih lanjut didiskon bagi anggota pelajar ProZ.com. Sebagian kursus mungkin termasuk pembatasan jumlah kursi pelajar yang tersedia. Kursi akan diberikan berdasarkan siapa yang pertama membayar.


  • 5.14 - The training time is not suitable for me. Are there any other training sessions in my time zone?

    ProZ.com offers training from 8:00 GMT to 20:00 GMT, since most of the trainers are located in Europe. Please check the list of announced training sessions here, http://www.proz.com/training, as the timetables are usually rotated.

    Most of the webinars are recorded and webinars videos can be purchased at http://www.proz.com/translator-training/format/videos. A certificate of attendance can be issued upon training completion and as per your request. A certificate of attendance can be downloaded at http://www.proz.com/profile/?show_mode=standard#trainings


  • 5.15 - Apakah saya akan menerima bukti telah mengikuti sesi pelatihan?

    Ya. Sertifikat ProZ.com dalam format PDF akan dikirim secara elektronik ke alamat email Anda. Sebagai tambahan, kehadiran Anda akan ditunjukkan dalam profil Anda.


  • 5.16 - Saya ingin meninggalkan masukan tentang suatu sesi pelatihan yang saya hadiri. Bagaimana saya dapat melakukannya?

    Begitu kursus berakhir, peserta dengan status "terdaftar dan membayar" akan mampu (dan dianjurkan) untuk memberikan umpan balik tentang materi sesi, pelatih, organisasi, dll. Komentar bersifat pribadi tidak dibolehkan.


  • 5.17 - How do I access training materials?

    Please submit a support request for more information.


  • 5.18 - Can I suggest a training session?

    Request new courses you woul like to see, and vote on requests made by others in the "Suggestion board".


  • 5.19 - Bagaimana para pelatih dipilih? Apakah saya bisa menjadi pelatih ProZ.com?

    Para pelatih ProZ.com dipilih berdasarkan keahlian mereka dalam bidang yang relevan dan memiliki pengalaman sebagai pelatih. Jika Anda anggota ProZ.com yang memiliki keahlian mendalam di bidang tertentu, memiliki semangat untuk berbagi keahlian dengan yang lain, dan berpengalaman sebagai pelatih atau guru, Anda mungkin masuk kualifikasi untuk berpartisipasi dalam program tersebut sebagai pelatih yang dibayar. Untuk mempelajari lebih jauh, hubungi Koordinator Pelatihan.



  • Main - Top


  • 6 - ProZ.com in-person training sessions

  • 6.1 - Bagaimana saya dapat memesan tempat dalam Sesi Pelatihan Profesional ProZ.com?

    Jumlah tempat dalam sesi pelatihan profesional ProZ.com terbatas dan Anda diharuskan mendaftar di halaman yang sesuai. Untuk mendaftar masuk, silakan klik pada nama sesi pelatihan dan gunakan Kotak Daftar Masuk, untuk memperoleh status "terdaftar". Status ini TIDAK mengonfirmasi tempat Anda di sesi ini. Hanya setelah pembayaran diterima melalui halaman itu atau dikonfirmasi oleh Organizer Lokal, maka status Anda akan diubah menjadi "terdaftar dan sudah membayar" dan tempat Anda dalam pelatihan ini akan dikonfirmasi.

    Ingatlah bahwa Anda harus memiliki profil dan terdaftar masuk untuk menggunakan kotak itu.

    Jika Anda tidak punya profil, Anda bisa membuatnya di sini (gratis dan hanya perlu lima menit)

    http://www.proz.com/?sp=r


  • 6.2 - Saya membayar Organizer Lokal. Mengapa status saya belum berubah?

    Status diperbarui ketika konfirmasi pembayaran dimasukkan oleh organizer lokal. Dalam kasus pembayaran lokal, mungkin perlu beberapa saat bagi pemberitahuan untuk dikirim dan diproses, terutama ketika melibatkan transfer. Jika status Anda tetap sebagai "terdaftar" lebih dari tiga hari setelah Anda yakin pembayaran Anda seharusnya sudah diterima, silakan hubungi organizer lokal atau Koordinator Pelatihan.


  • 6.3 - Apa yang saya perlukan untuk menghadiri sesi Pelatihan?

    Syarat lebih lanjut untuk partisipasi tergantung pada sesi pelatihan, dan mungkin termasuk: laptop atau pengaturan lebih lanjut untuk berbagi laptop dengan orang lain, juga menginstal versi demo (atau penuh) perangkat lunak yang disyaratkan sebelum konferensi. Untuk informasi lebih lanjut, lihat informasi khusus sesi yang tersedia melalui Halaman Sesi Pelatihan


  • 6.4 - Bagaimana saya mendapatkan pelatihan yang diatur di kota saya?

    Untuk mengungkapkan minat dalam menghadiri pelatihan di kota Anda, silakan masukkan tiket dukungan dengan lokasi Anda dan pelatihan yang diinginkan. Koordinator pelatihan tersebut akan menentukan apakah penyelenggaraan sesi pelatihan itu memungkinkan atau tidak.


  • 6.5 -



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  • 7 - ProZ.com online training sessions

  • 7.1 - What are ProZ.com online training sesssions?

    ProZ.com online training sessions provide professional training to translators, interpreters and others within the language industries. These sessions are delivered by professionals with proven expertise in their fields. In general the dates and times for these sessions are more flexible, with the added advantage of being able to "attend" from your home, or wherever else you may be at the moment.

    A computer with sufficient processing capabilities, sound card, headset, speakers, and a good Internet connection are necessary components of the online training sessions.

    Small group online training is conducted at a specific time. All times are listed at the training pages. To find your local time zone compared to the session time please visit - http://www.timeanddate.com/worldclock/converter.html. All small group online training is conducted using Go To Webinar software. No purchase is necessary to participate.

    Online one-to-one training sessions that are offered by ProZ.com are conducted at a time scheduled by the trainer and trainee involved. Online one to one trainings utilize tradition telephone and email, Skype, or other mutually agreed upon messaging/communication interfaces. These training sessions may occur at any time once payment has been made to ProZ.com. Once payment has been received, ProZ.com will provide the trainer with the trainee's contact information so they may agree on the best time and communication method for the training.


  • 7.2 - How can I book a place in a ProZ.com online training sessions?

    Places in ProZ.com online training sessions are limited. To book your place, please use the "Purchase for" button that you will find in every training session page at the upper right corner. Also, in the description of the session, you will see the "Registration and payment information" box with information. Both will take you to the payment system. Once your payment is received you will receive an invoice and you will appear listed on the training session page and your status will be changed to "registered and paid". Your place in the session will be confirmed. 24 hours before the session and one hour before the session a reminder with a join link will be emailed to your email address.

    Please remember that you need to have a profile and to be logged in to purchase your place.
    If you don´t have a profile, you can create one here (it´s free and it will only take you five minutes).


  • 7.3 - When does the online training session start?

    For group online sessions (through a virtual training platform) time and date of the training will be informed in the first line of the training page in GMT time and/or in your local time, provided you have set GMT offset in your ProZ.com profile. Watch this video to learn how to do that:

    Set GMT offset with ProZ.com profile:



    Check what time the course is running in your local time here.

    When you are participating in an individual one-on-one training session, date and time of your session will be arranged between you and the trainer at your best convenience. In this case, once you register at the training, the trainer gets in touch with you to arrange dates and timetables for the course.


  • 7.4 - How are they conducted?

    Group online training sessions will be carried out using GoToWebinar virtual platform for online courses and events: www.gotowebinar.com. You will receive an invitation to join the webinar 24 hours and one hour before the training session takes place, or earlier.

    Internet connection and VOIP or a telephone line will be necessary. Most of the time, online sessions are conducted for large group of people, thus all attendees will be muted during the session.
    Check if your computer meets the system requirements before taking a session: http://www.proz.com/faq/39203#39203.

    One-on-one online training sessions use Skype or the GTW platform. If those programs are used, it will be shown on the training page. In case you need to use a telephone line, all charges will be paid separately.

    Depending on the session topic, if any CAT tool or other software is required it's up to the trainee to have it installed before the session - required software will be detailed at the training page.


  • 7.5 - I did not recieve the invitation to join the online session, what should I do?


    Invitations with access link for the online sessions are delivered 24 hours and one hour before training session after purchase.

    Notifications are sent from a non-reply email address [email protected]. Please, make your email filter is not directing these emails to a special folder other than your inbox.

    If you still can't find the email, please submit a support request requesting the access link - make sure you include the link to the training session you purchased for faster assistance.


  • 7.6 - SDL Certification Training Sessions




    ProZ.com is the approved SDL Trados Training center for online training sessions. This allows ProZ.com to conduct Online small group training on SDL Trados products: http://www.proz.com/translator-training/topic/sdl-trados-certified. Attendees of these online sessions will receive approved SDL Trados training manuals and materials. Attendees will also, as part of their Online training purchase, be able to take the SDL Trados Certification exam corresponding with the course they purchased.

  • 6.1 - What is SDL Trados Certification?

    The SDL Trados Certification Program is the industry's premier technology based certification which provides a recognized standard of excellence in SDL Trados software knowledge. It's a comprehensive professional education program designed to develop and validate expertise in the use of SDL Trados translation technology tools.

    The Certification has been designed to help educate the translator community on the latest technological developments and best practices in translation technology, terminology management and automated quality assurance checks. As a result, Certification greatly increases derived efficiencies from the use of SDL Trados software and ensures the automation and time saving features available in the technology are applied. Additionally, the SDL Trados Certification helps increase quality of translation project by reducing human error and helps individuals achieve their personal development goals.

    To learn more about SDL Trados Certification program and the the process to become SDL Trados Certified, please visit this page.


  • 6.2 - What are the steps involved in achieving SDL Certification?

    1. Own a legal, company-registered license of SDL Trados software.
    2. Study/Prepare to pass the advised level - SDL Certification Training courses are highly recommended.
    3. Pass your chosen Certification exams.


  • 6.3 - How much does the online training cost?

    The participation fee is 99 USD for each training level. It includes access to the live 3 hour online training session, manuals, exercises and certification exams. Note: three hour online SDL Trados Certification sessions are not recorded.


  • 6.4 - How are SDL online training being delivered, in which language, is it interactive, who is the caller?


    SDL Certification program online training is conducted at a specific time.

    All times are listed at the training pages. To find your local time zone compared to the session time please visit http://www.timeanddate.com/worldclock/converter.html.

    All sessions are conducted on the GoToWebinar platform. No software purchase is necessary to participate in the session.

    Online training can be delivered in the following languages, some of which are available on a public, schedule of course dates, some of which can be delivered on a request only basis. See the online course schedule for further information on this, http://www.proz.com/translator-training/topic/sdl-trados-certified:

    • English
    • German
    • Spanish
    • French
    • Italian
    • Japanese
    • Polish
    • Dutch
    • Chinese (simplified)
    • Greek
    • Russian
    • Portugese
    • Romanian
    • Danish
    • Swedish
    • Finnish
    • Bulgarian
    • Egyptian
    • Turkish
    • Catalan

    The online training sessions are delivered by Authorised SDL Trainers.

    ProZ.com is the only approved SDL Trados Training center for online training sessions.


  • 6.5 - What is the duration and workflow of the online training?

    The duration of SDL Trados Certification online courses is 3 hours. Such sessions are not recorded. The workflow is a detailed in the individual course outlines.


  • 6.6 - How do I register for a SDL Trados certified training?

    First, select a session from the upcoming training sessions list here: Certification Training.
    Once at the session page, check training program and click on the "buy" button on the tight upper corner.

    Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. There needs to be a minimum of 6 students to conduct this training session. If the minimum of paid students is not reached 24 hours and one hour before the session is to take place, you will be notified and asked to book your seat in an upcoming session without extra cost or transaction from your part.

    Allow some time for payment processing if you are paying by wire transfer (up to two weeks). Report payment details via support, http://www.proz.com/support/ , if needed. After your payment is received, your status will be changed to "registered and paid" and your spot for the session will be secured. An email with a join link will be emailed to you 24 hours and one hour before the session. An invoice and receipt of payment will be emailed to you for your records. Payment in local currency is available in some countries, please contact the local organizer or Training session coordinator for more information.


  • 6.7 - After I purchased my seat how do I get training manuals and exams?


    SDL Trados training sessions include manuals, sample files and certification exams.

    SDL Trados Certification exams are delivered by SDL Trados. Certification exams will be available in your SDL My account approximately 10 working days after making a payment. Note that you must be registered and have an account at SDL to receive the certification exams. If you do not have an account with SDL, you can create one here https://oos.sdl.com/asp/products/ssl/account/. Make sure you use the same email address associated with your ProZ.com account when creating your SDL account. Please follow the below instructions to access training materials and exams in your sdl.com account:

    Log onto your SDL My Account area on the following link https://oos.sdl.com/asp/products/ssl/account/certification/certification.aspx and go to the Certification and Training area, where you will find the Workbook and sample files for you to download.



    You will also find 3 attempts at your exam which can be taken at any time online, and will not expire.

    If you cannot locate training materials at sdl.com, submit a support request and report an email address associated with your sdl.com account.


  • 6.8 - How long do I have after I have purchased the exams to take the tests?


    There is no time limit for you to become SDL Trados Certified. Many translators and project managers are currently working through the steps of certification, and will become the first to be more employable because of their skills. If you would like to find out more on how to prepare for SDL Trados Certification, please visit the Certification Training page or submit a support request to find out more.


  • 6.9 - I don't find certification exams in my SDL Trados account, what should I do?


    If you have an account with a different email address, or if after 10 days you have not received the certification exams please follow the below instructions to access training materials and exams in your sdl.com account:

    Log onto your SDL My Account area on the following link https://oos.sdl.com/asp/products/ssl/account/ and go to the Certification and Training page, where you will find the Workbook and sample files for you to download. You will also find 3 attempts at your exam which can be taken at any time online, and will not expire.

    If you cannot locate training materials at sdl.com, submit a support request and report an email address associated with your sdl.com account.

    Or else, you can contact SDL Product training at [email protected] indicating which training session you have taken along with the proper email address for your SDL account so that the certification exams can be updated.


  • 6.10 - How do I access the online platform?


    You will receive an invitation to join the webinar at least two times: 24 hours and one hour before the training session takes place, or earlier. Please, click the registration link or button provided in the invitation email and complete the registration form. Make sure you do not run any heavy applications during the webinar as this can cause audio problems. Run the connectivity test before purchasing a webinar: http://www.proz.com/faq/4997#4997.


  • 6.11 - What's the certification exam like?

    The format of the exam is multiple choice. It consists of 4 sections, each containing 10 questions. There is a time limit of 40 minutes for the entire exam which is broken down to 10 minutes for each of the 4 sections. Each question generates a score of 1 for a correct answer and 0 for an incorrect answer. The pass mark for the exam is 30 or 33 out of 40 (depending on the certification level). At the end of the test your final score is calculated immediately, and you will be advised on the next step you need to take.


  • 6.12 - How do I take the SDL Certification Test after I completed my training?

    Delegates wishing to take their exam would do so by accessing it through their My Account here https://oos.sdl.com/asp/products/ssl/account/ You will find detailed step by step instructions at the Training resource page of the course you purchase.


  • 6.13 - How long will it take to become SDL TRADOS Certified?


    This depends largely on your current experience in using SDL Trados technology. Some translators and project managers pass on the first try, and others who are just starting with the software prefer to take training courses (online or onsite Certification training) or simply download our courseware to prepare themselves for the exams. To find out more about our Certification training options to prepare you for the exams please click here: Certification Training


  • 6.14 - What happens when I successfully pass the Level 1 or Level 2 exams of the SDL Trados Certification?


    You will have achieved Certification for your respective level upon successful completion of the online exams, for example, successful completion of the Level 1 exam will issue Level 1 certification, with an associated Certification card and web page. Your status as a SDL Trados Certified translation professional is awarded upon successful completion of the Level 3 exam.

    After becoming SDL Trados Certified, you can show it in your profile under the Services tab. To do so, you must first add SDL Trados to your list of supported software here and click on "Save and update". When the page refreshes, you will see an option to show your SDL Trados Certification on your profile. You can also add a certificate image to your About me section using HTML code.


  • 6.15 - Do I need to renew my SDL Trados Certification when new versions of the software are released?


    Yes, your SDL Trados Certification is specific to the version of SDL Trados you are certified for and is valid for 60 days after a new exam is published for any new product version release. SDL Trados will email you with the details of new exams as well as a reminder of when your Certification is due for renewal.


  • 6.16 - Do I need to be SDL Trados Certified to accept project work?


    Absolutely not, however holding the credential proves your level of expertise in the translation technology and will make you more interesting to a potential employer.

    Remember that job posters may, at their own discretion and for their own reasons, limit their job postings by certain criteria, including membership level, country, CAT tools, etc. Thus, you may wish to report information about your SDL Trados certification at ProZ.com profile so that you could meet client's requirements if any. Otherwise you will see a warning message at the top of some job postings refers to this criteria set by the outsourcer.


  • 6.17 - How can I show my SDL Trados Certification on my profile?


    Attendance to SDL Trados Online Training will be marked in ProZ.com profiles at the end of the week in which trainees take training at your profile, http://www.proz.com/profile/ , under "Training sessions attended".

    After becoming SDL Trados Certified, you can show it in your profile under the Services tab. To do so, you must first add SDL Trados to your list of supported software here and click on "Save and update". When the page refreshes, you will see an option to show your SDL Trados Certification on your profile.


  • 6.18 - Does SDL Trados offer a trial software version?


    SDL Trados offers a 30-day trial versions at http://www.translationzone.com/en/landing/sdl-trados-studio-trial/default.asp.

    If you are interested in purchasing a SDL Trados license, visit ProZ.com TGB to buy at the lowest price in the market. When translators buy CAT tools and other software together, everyone can get a lower price. Please review the current campaigns below, and sign up for any you are interested in.


  • 6.19 - If I don't pass the exam the first time, do I have to pay to retake it?


    SDL Trados training attendees are given the right to take the exam three times at no extra cost. After that they have to pay again.


  • 6.20 - Where can I get help with SDL Trados CAT tool?


    Find more information and support on SDL Trados Studio, SDL MultiTerm and other legacy products at the SDL Trados Support Forum.



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  • 8 - ProZ.com webinars

  • 8.1 - What is a ProZ.com webinar?


    Webinars are presentations on different topics of interest to those in the translation industry. Topics may range from CAT tool presentations to talks on negotiation techniques. Webinars are conducted at a specific time. All webinars are conducted at the GoToWebinar platform.

    ProZ.com also offers free webinars conducted by main CAT tool and translation industry representatives. Keep up to date with the latest announcements in the industry by participating in these free webinar sessions.


  • 8.2 - How can I book a place in a ProZ.com webinar?



    To sign in, first click on the webinar session name listed here and then click on the buy now button (at the right). Only after payment is received through the page or confirmed by Local payment contact your status will be changed to "registered and paid" and your place in the webinar will be confirmed. You can choose a payment method as suggested at http://www.proz.com/faq/3478#3478.

    Please remember that you need to have a profile and to be logged in to use that box. If you don´t have a profile, you can create one here (it´s free and will only take you five minutes) http://www.proz.com/?sp=r.

    Once your payment is processed you will receive an invitation to join the webinar 72 hours before the training session takes place, or earlier. See ProZ.com virtual classroom for online training & webinars - system requirements and access information for details.


  • 8.3 - How do I find out the time of a webinar in my location?


    All times are listed in GMT. To find your local time zone compared to GMT please visit - http://wwp.greenwichmeantime.com/info/current-time.htm

    Please note that accuracy of the information provided in the link above requires that your computer's time matches its time zone setting. For example, if your computer is set for Norway time, its time zone should also be set for Norway. To learn what is your location time zone, please click here and enter the name of your city or country.


  • 8.4 - I don’t have a microphone can I still participate in a webinar?


    You do not need a microphone to participate. You will need speakers or a headset to listen, or you can dial in using a standard telephone (long distance rates may apply).

    Remember that all attendees will have their microphone’s muted and will be in listen only mode in order to limit background noise and improve the experience for all users. For more information just check the Training description and Virtual platform system requirements on the training page.


  • 8.5 - Will I have access to a recording of the session?


    Webinar sessions will be recorded and uploaded at ProZ.com video center http://www.proz.com/videos within one working week after the webinar. Note: this does not apply to SDL Trados approved training.

    Videos will be restricted to webinar attendees only and there will be no limit in number of times videos can be watched. For some webinars, material used by the presenter (slides, documents, glossaries) will also be sent to attendees.


  • 8.6 - The video does not work. What should I do?


    We recommend you wait the whole or most part of the video to load before playing, specially if you have a slow Internet connection. Check if you are using a current flash player and make sure your Internet connection works fine as with low bandwidth Internet connections the video playback may buffer and load slowly. Try to access the video with another Internet browser to see if a browser you use causes the problem.

    If the issue persists submit a support request letting support staff know what browser you use.


  • 8.7 - I purchased a training credit. How can I redeem it?


    ProZ.com offers site users high quality training sessions along with special offers. If you have a special training offer you do not need to purchase a training from the training page with a normal price. In this case follow the payment steps suggested in the special offer and purchase a training credit to be redeemed towards any course which costs the credit value or less. Once your payment is processed and a training credit is issued, redemption instructions will be emailed to you.

    To redeem a training credit, feel free to purchase the training by clicking on a "Purchase for $ (Use purchase credit)" button on your right as it is suggested on this screenshot.

    Remember that credits cannot be divided automatically. It means that if you redeem a 99 USD training credit towards 15 USD webinar the whole sum will be used. To split a credit for different courses submit a support request.


  • 8.8 - In which cases ProZ.com Training credits are issued?


    ProZ.com Training credits are issued in the following cases:

    • When purchasing training bundles or training in combination with ProZ.com membership. In these cases credits are issued for the translator to register at a time of their convenience for any training session(s) they choose.
    • When purchasing training sessions with a special discount. ProZ.com offers site users high quality training sessions along with special offers. A normal practice during training sales is to issue training credits that can be used in lieu of payment to take advantage of the offer.
    • When purchasing training with a third party. A typical example is when a translator purchases translation software that includes training on the tool.
    • When a training session is canceled in accordance to ProZ.com cancellation policy. In these cases the credit can be used to sign up for the next available session on the same topic, or be fully or partially redeemed for other ProZ.com training.

    Remember that it can take up to two working days before training credits are issued.


  • 8.9 - Am I automatically registered for a course once purchase a special offer?


    No. Upon the purchase of a special offer you will be awarded a training credit. You will be emailed with the redemption instructions. Follow the instruction to redeem ("purchase") a training.

    Remember: it can take up to two working days for a training credit to be awarded. If you do not receive a notification with redemption instructions during three working days please submit a support request.


  • 8.10 - How do I redeem my training credit?


    To redeem a credit, visit a page of a training you want to take and "purchase" a training with your credit by clicking on a "Purchase for $ (Use purchase credit)" button on the right upper corner, as it is suggested on this screenshot.

    Upon credit redemption, you will receive a confirmation of your registered and paid status for the course.

    You will receive an invitation to join the webinar at least two times: 24 hours and one hour before the training session takes place, or earlier. Please, click the registration link or button provided in the invitation email and complete the registration form. Make sure you do not run any heavy applications during the webinar as this can cause audio problems. Run the connectivity test before purchasing a webinar: http://www.proz.com/faq/4997#4997.


  • 8.11 - Why I have not received my credit yet?


    It can take up to two working days from the moment you receive an invoice confirmation to a training credit to be awarded. Therefore it is suggested to purchase a special payment once you receive an invitation.

    Please know that depending on which payment type you use, the special offer purchase may not be processed the same day. For example, if you pay by wire transfer, it could take up to 2 weeks before we receive your payment, hence the fact that your training status will not be upgraded until the day we have received full payment.


  • 8.12 - Where can I see my pending credits?


    Submit a support request to confirm the number of training credits associated with your profile.


  • 8.13 - Does a training credit have an expiration date?


    No, a training credit does not have an expiration date.


  • 8.14 - Can I split my credit and use to purchase one or multiple training sessions of a lower value?


    Yes, you can request support staff to split your training credit or merge several training credits for a higher value.


  • 8.15 - I did not attend the webinar and now want to watch the video. Where can I find it?


    All registered and paid attendees will be emailed with a link to the webinar video recording and handouts within one working week after the session. You will have unlimited access to the video and handouts once they are released. You can watch the video from the My videos page. If you have not received an email with materials, submit a support request.

    Once the video is uploaded to the website it will become visible in the video center with the same name as the webinar had.

    Note: three hour online SDL Trados sessions are not recorded.


  • 8.16 - Free webinar week

    Throughout the year, ProZ.com periodically hosts week-long series of free webinars, giving attendees the opportunity to sit in on workshops and informational presentations on CAT tools and other translation technologies. You can find the full list of free webinars available here: http://www.proz.com/translator-training/format/free-webinars

  • 16.1 - How do I sign up?

    To sign up, just click on the "Get access now!" button in the top right corner of the individual course pages, below the "Course registration" heading.


  • 16.2 - Will the webinars be recorded?

    Yes, and those videos will be made available within 72 hours of the training taking place. You will see the videos of any courses that you register for in the "My videos" section of the site. Don't forget to register for these events (see the "How do I sign up?" point above), as only those who sign up will be able to access the videos later on at http://www.proz.com/videos/.


  • 16.3 - How do I know if my computer/device can play these webinars?

    Just check the system requirements for GoToWebinar - the platform that powers these courses - here: http://www.proz.com/faq/4946#4946 and test your connectivity before the online session takes place http://www.proz.com/faq/4997#4997.


  • 16.4 - Will I get a certificate of attendance?

    No, certificates of attendance are not typically issued for free webinars.


  • 16.5 - When will these webinars take place?

    If you have specified your timezone in your profile, then you will see the time that the webinar begins in the "Start time" section of the training page under the "Course summary" heading. The start time in GMT is also available, for reference. http://www.timeanddate.com/worldclock/converter.html is recommended to convert between timezones.


  • 16.6 - How can I access the webinar at the scheduled time?

    The access link to join the webinar will be emailed to you from [email protected] 24, and 1 hour prior to the course taking place. Click on the link at the scheduled time to enter the webinar.

    Note: You must make sure that you are registered for the course in order to receive the access link. You can verify if you are registered by visiting the training page and searching for your name under the "Attendees" heading on the right side of the page.


  • 16.7 - What happens if I don't receive the access link?

    If you don't receive the link to access the course, please first check your spam folder for a message from [email protected]. If you still do not see this email notification, please submit a support request and staff will provide you with that link. Please allow some time for staff to provide you with the access link.


  • 16.8 - I didn't register for free webinar week. Can I still watch the videos?

    Yes, you can. If you forgot to register, these videos will be made available here, within 72 hours of the course.



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  • 9 - ProZ.com virtual classroom for online training & webinars - system requirements and access information.


    Group sessions are conducted at a specific time (listed in GMT) at the Go To Webinar platform. No software purchase is necessary to participate. Only Internet connection and a headset/speakers needed to take these courses.

  • 9.1 - How do I sign up and access the online platform?


    72 hours before the online session, or earlier you will receive an invitation to sign up for the webinar. Please, click the registration link or button provided in the invitation email and complete the registration form.

    You will receive an email from GoToWebinar confirming your registration with a unique link to access the webinar at the scheduled time. We suggest you joining the session in advance to make sure you all set for the session.


  • 9.2 - I have not received a notification with the link to access the training platform.


    If you did not receive a login link, check if it was not being spam-filtered. Also, remember that an invitation to join the session is sent at least two times: 72 hours and 40 minutes before the training session takes place.

    Check if you do not have an invitation email in your Spam box, otherwise report this to Support Center.


  • 9.3 - Which are the system requirements to attend a ProZ.com online session?

    Please check to see that you meet the minimum system requirements and that you have the equipment you need before you take a webinar.

    For PC-based Users

    • Required: Windows 7 – Windows 10
    • Required: Google Chrome v39 or later, Mozilla Firefox v34 or later, Internet Explorer v8 or later, Microsoft Edge
    • Internet Connection Required: Cable modem, DSL or better recommended. 1 Mbps or better (broadband recommended)
    • Required: Minimum of Pentium® class 1GHz CPU with 2 GB of RAM
    • Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)


    For Mac®-based Users

    • Mac OS X 10.8 (Mountain Lion) – 10.11 (El Capitan)
    • Required: Apple Safari v6 or later
    • Internet Connection Required: Cable modem, DSL or better recommended. 1 Mbps or better (broadband recommended)
    • Required: 2.4 GHz Intel processor (Core 2 Duo), 1 GB of RAM or better


    For iPad®-based Users

    • Required: iPad® 1 or newer; iPhone® 3GS or newer; iPod® Touch (3rd generation) or newer
    • iOS 4.2 or newer
    • WiFi recommended for VoIP
    • Free GoToMeeting App from the App Store


    For Android-based Users

    • Android 2.2 or higher
    • 1Ghz CPU or higher recommended
    • WiFi recommended for VoIP
    • Free GoToMeeting App from the Google Play Store



     To Use VoIP (mic & speakers)

    • Required: Fast Internet connection (700Kbps or more recommended)
    • Required: Microphone and speakers (USB headset recommended)

    Attendees who join the audio portion of a webinar are joined muted by default. This is done to reduce echo, static, feedback and/or noise during the webinar.

    Courses will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly.

    You can test your connectivity before the online session takes place as suggested at http://www.proz.com/faq/4997#4997 or participate in a free webinar to make sure you are all set.



  • 9.4 - Which are the audio options?


    You can join ProZ.com Webinar via VoIP (Mic & Speakers) or telephone. Your choice of audio mode is provided in the Audio pane of your Control Panel. (see image below)



    By default, you will be joined into the Webinar muted.

    Note: If you choose to join via VoIP, you will need speakers to listen to the Webinar and a microphone to speak (if the organizer gives you speaking rights).

    VoIP Best Practices

    If you join the Webinar using VoIP, please note that audio quality can vary based on your audio software/hardware manufacturer as well as your operating system. When using VoIP, the following best practices are recommended:

    • For optimum sound quality, a headset is recommended, preferably a USB headset.
    • If a headset is not available, speakers are required to listen to the Webinar and a USB microphone to speak (if the organizer gives you speaking rights).
    • If using a microphone, it should be at least 1.5 feet away from any speakers built in or connected to your PC.
    • The use of a Webcam microphone is not recommended.
    • If you are unmuted by the organizer, you may need to turn the volume down on your speakers to avoid echo.

    IMPORTANT
    Dropped words, delay or robotic sound during webinar presentation is often due to poor network performance, lack of memory or high CPU usage. Please close all applications you are not using during the presentation.
    For optimum performance when using VoIP, we recommend a broadband Internet connection (see System requirements above)


  • 9.5 - How can I test my connectivity before the online session takes place?

    Visit the GoToWebinar Get Ready page to make sure you are prepared for the webinar.

    You can also run the GoToMeeting Connection Wizard. It tests and determines the ideal connection settings that GoToWebinar can make within your network. After running the wizard, you can store your optional connection settings on your Windows computer and use those settings in the future to connect to sessions.

    1. Please download the GoToMeeting Connection Wizard. The G2MConnectionWizard.exe file should download in your default browser.
    2. Open the G2MConnectionWizard.exe file and run the software when prompted.
    3. When the GoToMeeting Connection Wizard launches, click Next to start the connection test. GoToMeeting's home page should launch in your default browser. If you're not redirected to www.gotomeeting.com, open your browser and go to that page.
    4. Click "OK" to continue. The Connection Wizard will determine the best connection setting for your computer when connecting to GoToMeeting. This process may take a few minutes to complete.
    5. Once the detection process is complete, click "Next".
    6. Then run GoToMeeting by hosting or joining a session to see if the connection settings work properly.

    You will have 3 options:

    • If GoToMeeting now properly connections to the GoToMeeting service infrastructure, click "Next" > Finish to complete the Connection Wizard test.
    • If GoToMeeting now properly connects to the GoToMeeting service infrastructure, but I still experience problems, contact Support Center for further troubleshooting. You may be asked to provide a GoToMeeting Connection Wizard report by clicking Wizard Report.
    • If GoToMeeting still cannot connect to the GoToMeeting service infrastructure, contact Support Center for further troubleshooting. You may be asked to provide a GoToMeeting Connection Wizard report by clicking Wizard Report.

    IMPORTANT: If you are experiencing issues when connecting to your Webinar it may be due to an Internet Security application such as a Firewall. For more reference, check the GoToWebinar article on Optimal Firewall Configuration.


  • 9.6 - After I registered, how do I join the online session?


    At the time of the webinar, open the webinar confirmation email and click the Join Webinar link provided in the confirmation email. If prompted, click Yes, Grant or Trust to accept the download.

    Attendees' microphones will be muted by default and will be in listen only mode in order to limit background noise and improve the experience for all users.

    Join the audio portion of the webinar if you are using telephone to join the session. Audio information is provided in the Audio pane of your Control Panel and in the Webinar confirmation email.


  • 9.7 - What is the refund policy?


    Refunds for self paced training will be specified within the training session details and depend on the type of self-paced training. Generally with self-study training sessions refunds will not be permitted once the student logs in to the session. With instructor assisted and scheduled live meeting sessions refunds will not be given once the trainee attends an online meeting or session. Please carefully review the refund policy for each session prior to purchase.

    Find the cancelation policy for ProZ.com SDL Trados Certification training sessions and webinars here: http://www.proz.com/faq/5002#5002.


  • 9.8 - I am having technical problems on the webinar. Where can I find information?


    Find GoToWebinar Support Articles here or submit a support request with detailed information on what goes wrong.



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  • 10 - ProZ.com self-paced training


    Self-paced training is an E-learning or distance learning course specifically for translation professionals, designed and created using the Moodle platform. Training is a Sharable Content Object Reference Model or SCORM training. ProZ.com has 3 types of self-paced training:

    - Self-study training, designed for independent learning.
    - Instructor-assisted training, designed to guide you through a series of readings and assignments
    - Self-study training with live online meetings, giving trainees the opportunity for live online teacher-student interaction.

  • 10.1 - What do I need to attend ProZ.com self-paced training sessions?

    You must be registered and logged in to ProZ.com to attend. Trainees will need a computer and internet connection. Generally processing capabilities, browsers & internet connection are not a concern, however some self-paced training include videos. ProZ.com videos require a current flash player http://get.adobe.com/flashplayer/. With low bandwidth internet connections the video playback may buffer and load slowly.


  • 10.2 - How is self-paced training delivered?

    ProZ.com self-paced training is delivered via integrated Moodle at http://www.proz.com/courseware. Once payment is received, a trainee gets access and log in details for the session.


  • 10.3 - Does self-paced training contain testing, instructor feedback, set times for delivery/meeting?

    Self-paced training may contain tests, assignments that are submitted for instructor feedback, assignments with due dates, and possibly scheduled webinars or online meeting times with instructors. Each self-paced training session is different; please check the course description and overview. Within each Moodle course there will be instructions and details with this information as well.


  • 10.4 - How long will I have access to the self-paced training after making payment?

    Access time will depend on the specific type of session and program details. Trainees access to course materials with Instructor assisted training and training with scheduled meetings will end when the specified time period ends. Entirely self-study training will specify duration in the description and may range from a few months to a year.


  • 10.5 - Will I receive any proof of having attending a self-paced training session?

    Attendees will receive proof of completion via a certificate, however each course will have different criteria ranging from testing, hours logged within the Moodle session, attendance at scheduled meetings and other criteria to determine course completion.


  • 10.6 - Can I retake a course? What is the cost for rebooking?

    If a trainee signs up for a tutor-led or self-paced training with online meetings, and for any unforeseen circumstances is impeded to attend a major part of the sessions or does not successfully complete end of the course exams or assesments, the trainee may retake the training at a next edition of the course after paying a rebooking fee of 25% of the total cost of the class participation fee.



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  • 11 - Localization of ProZ.com education content



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