Multiterm Add/Edit not working after installation of latest SDL 2011 update Thread poster: 564354352 (X)
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564354352 (X) 
Denmark
Local time: 07:41
Danish to English
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I just accepted the latest update suggested by Studio 2011 (SP2R) and with trepidation I went to check whether MultiTerm would still work, i.e. whether I could still add/edit terms. I can't...
Big sigh...
This is not a Java problem. I worked in Studio 2011 and added terms to MultiTerm yesterday and have not updated Java in the meantime.
This is an SDL problem.
I have had this problem before, and SDL have fixed the issue via an online support se... See more I just accepted the latest update suggested by Studio 2011 (SP2R) and with trepidation I went to check whether MultiTerm would still work, i.e. whether I could still add/edit terms. I can't...
Big sigh...
This is not a Java problem. I worked in Studio 2011 and added terms to MultiTerm yesterday and have not updated Java in the meantime.
This is an SDL problem.
I have had this problem before, and SDL have fixed the issue via an online support session, which took quite a while, and things have worked fine since then. The only thing that has changed in my computer setup since then is that I have accepted an update for Studio 2011.
This is so frustrating. I have already wasted half an hour this morning looking for a solution here and in the SDL Knowledge Base, but to no avail. And frankly, I dont' have the time to fiddle around with these things every time there is a 'helpful' update.
Moan over...
Can anybody help, please?
For the record, I am working with Windows 7, and my Java version is 7 55.
[Edited at 2014-05-14 08:28 GMT] ▲ Collapse
| | | | Neil Ashby
Spain
Local time: 07:41
Spanish to English
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| Same problem here..... | May 14, 2014 |
When I try to add a term in Studio to a termbase "Java needs updating" or similar appears in the termbase editing window..........very strange, unfortunately (as is nearly always the case) the update is a step backwards before any forward steps are taken.....
Let's hope SDL sort it out soon..... ;@)
| | | | Neil Ashby
Spain
Local time: 07:41
Spanish to English
+ ...
| Updated Java and now working okay..... | May 14, 2014 |
Hi Gitte,
I've updated Java and allowed the program to access Multiterm files and it now works okay (after restarting both IE and Trados 2011).
Good luck!! ;@)
Neil
| | | | Neil Ashby
Spain
Local time: 07:41
Spanish to English
+ ...
P.S. Update Java by simply clicking on the page that appears in the Term editing window
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564354352 (X)
Denmark
Local time: 07:41
Danish to English
+ ...
TOPIC STARTER | Not a Java problem | May 14, 2014 |
Hi Neil
As I mentioned, mine is not a Java problem. I have not had any error message, as you have, about Java.
My problem is simply that I get a blank field in MultiTerm when I try to add/edit any term.
But I'm glad your problem is now solved.
Gitte
| | | | Neil Ashby
Spain
Local time: 07:41
Spanish to English
+ ...
| Are SDL collecting our termbase entries? | May 14, 2014 |
Rather disconcertingly, each time I add a new term I have to give permission to connect with a web.....what are SDL up to?
| | | | Neil Ashby
Spain
Local time: 07:41
Spanish to English
+ ...
| OKay Gitte, I see your problem is different then.... | May 14, 2014 |
...sorry I wasn't of any help. :@(
I hope somebody who knows more about IT than I do, or better still someone from SDL, can shed some light on the situation.
Good luck.
| | | | | Try repairing Multiterm | May 14, 2014 |
Without any guarantee, of course... and ALL reservations for different setups and whatever.
I am working with Studio and Multiterm 2014, but they are very similar apart from some cosmetics and a few neat additions.
I had a similar problem and sent a mail to SDL, or several to be precise.
This was the solution that worked:
_______________________________________
Please try to repair your MultiTerm.
In order to do that, please open Control Panel ->... See more Without any guarantee, of course... and ALL reservations for different setups and whatever.
I am working with Studio and Multiterm 2014, but they are very similar apart from some cosmetics and a few neat additions.
I had a similar problem and sent a mail to SDL, or several to be precise.
This was the solution that worked:
_______________________________________
Please try to repair your MultiTerm.
In order to do that, please open Control Panel -> Programs and Features -> SDL MultiTerm 2014 Core -> Repair.
Do the same thing for SDL MultiTerm 2014 Desktop.
_______________________________________
It only takes a few minutes, and in principle the worst that can happen is - nothing.
In practice, I am always very nervous about this procedure, but it has worked for me a couple of times.
Hope it helps, and best of luck! ▲ Collapse
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564354352 (X)
Denmark
Local time: 07:41
Danish to English
+ ...
TOPIC STARTER | Repair worked! | May 14, 2014 |
Thanks Christine
So simple, yet so effective.
The sun is out again
[Edited at 2014-05-14 11:44 GMT]
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