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Buy two computers with one license each (FL Plus)
Thread poster: Ivan Eikås Skjøstad
Ivan Eikås Skjøstad
Ivan Eikås Skjøstad  Identity Verified
Norway
Local time: 20:40
Member (2002)
English to Norwegian
+ ...
Mar 10, 2013

I did not return my license due to a hardware crash on my laptop, and asked SDL Trados if they could issue a new one.

After some effort I managed to reach them via chat, and was told to watch a video (!). After watching the video I was able to contact support about this.

Then I sent them an email, and got this in return:

"...This number should be retained for reference pureposes." (notice the spelling mistake).

This was on Wednesday, so I suppo... See more
I did not return my license due to a hardware crash on my laptop, and asked SDL Trados if they could issue a new one.

After some effort I managed to reach them via chat, and was told to watch a video (!). After watching the video I was able to contact support about this.

Then I sent them an email, and got this in return:

"...This number should be retained for reference pureposes." (notice the spelling mistake).

This was on Wednesday, so I suppose they will fix this during next week, or the week after that?

Trados Studio 2011 is a great product, but the support is not very convincing. I own the Plus version, so I can continue to work on my desktop.

In case you plan to buy a license: Do yourself a favor and make sure you always have two computers with one license each. ▲ Collapse
 
Ivan Eikås Skjøstad
Ivan Eikås Skjøstad  Identity Verified
Norway
Local time: 20:40
Member (2002)
English to Norwegian
+ ...
TOPIC STARTER
Works Mar 11, 2013

SDL sent me an email today, and now I'm able to use both my computers with Trados.
 


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Buy two computers with one license each (FL Plus)







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