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2.1 - Apakah saya dianggap "anggota" ProZ.com kalau saya tidak membayar?
Tidak. Istilah "anggota" digunakan hanya bagi mereka yang membeli keanggotaan. (Pada awalnya istilah "anggota" digunakan secara umum untuk mencakup semua pendaftar; pada tahun 2005 istilah itu dialihkan untuk mencerminkan fakta bahwa situs ini bisa ada karena pembayaran dari anggota).
2.2 - Bagaimana saya dapat membayar keanggotaan?
Anda bisa membayar keanggotaan dengan salah satu metode berikut:
Kartu kredit
Paypal
Moneybookers
Cek atau Telegram (hanya berlaku dalam USD)
Transfer Bank (dalam EUR dan USD)
Dompet
Western Union
1. Pergi ke Laman Pembelian Keanggotaan
2. Klik tautan "beli sekarang" di sebelah opsi keanggotaan yang Anda pilih
3. Ikuti instruksi di halaman berikutnya untuk membayar keanggotaan Anda.
Harap ketahui bahwa bergantung pada jenis pembayaran yang Anda gunakan, status keanggotaan Anda mungkin tidak bisa ditingkatkan pada hari yang sama. Sebagai contoh, jika Anda membayar dengan transfer bank, maka bisa memakan waktu 2 minggu sebelum kami menerima pembayaran Anda.
Biaya perpanjangan keanggotaan lebih kecil dari biaya keanggotaan pertama kali (baru).
Opsi pembayaran lokal tersedia di beberapa negara yang warganya memiliki opsi untuk membeli keanggotaan dengan kurs lokal dan dengan diskon di atas harga daring.
Pengguna situs yang telah mengumpulkan 4.000 poin browniz atau lebih memenuhi syarat untuk mendapatkan diskon saat membeli atau memperpanjang keanggotaan mereka.
Di samping itu, terdapat opsi untuk membeli atau memperbarui keanggotaan selama dua, tiga, lima dan sepuluh tahun sekaligus, dengan diskon di atas harga setahun. Investor keanggotaan yang diperpanjang adalah para anggota ProZ.com yang telah memilih untuk berinvestasi keanggotaan selama tiga tahun atau lebih di muka.
2.4 - Jika saya menjadi anggota, dapatkah saya mengharapkan keuntungan investasi saya?
Tidak ada jaminan, namun saat ini persentase besar dari para anggota yang disurvei melaporkan mendapatkan keuntungan investasi. Lebih dari 90% anggota mendapatkan keuntungan dalam satu tahun. Lebih dari empat puluh persen melaporkan keuntungan dalam 3 bulan. Hal ini bisa terjadi karena nilai bertemu dengan satu klien baru cenderung lebih besar dari biaya keanggotaan tahunan. (Data bulan Juni 2005)
2.5 - Apakah keanggotaan benar-benar mempengaruhi tingkat pertemuan saya dengan klien-klien baru?
Ya. Anggota empat kali lipat lebih mungkin mendapatkan klien baru dibandingkan pengguna situs yang bukan anggota. Kesenjangan ini makin meningkat seiring dengan diciptakannya fitur-fitur baru khusus untuk anggota, dan makin banyaknya orang yang memutuskan untuk bergabung dengan ProZ.com. (Perbandingan ini adalah pada bulan Juni 2005)
2.6 - Apakah keanggotaan ProZ.com benar-benar membantu saya bertemu dengan klien? Bukanlah sertifikasi/gelar saya lebih penting?
Keduanya tidak bertentangan. Dengan menjadi anggota, Anda meningkatkan pajanan Anda, sehingga para calon klien bisa mendapatkan Anda (dan kredensial Anda!) dengan lebih sering. Bisa dikatakan, memiliki sertifikasi dan gelar meningkatkan keuntungan yang dapat Anda peroleh dengan menjadi anggota.
2.7 - Mengapa para anggota (yaitu mereka yang membayar) mendapat keuntungan lebih besar dalam soal bertemu dengan klien? Membayar bukan berarti Anda hebat.
Kami tidak merekomendasikan para penerjemah melakukan pekerjaan komersil tanpa menerima bayaran. (Menerjemahkan untuk organisasi nirlaba adalah urusan lain; kami tidak merasa rugi melakukan penerjemahan cuma-cuma ketika hasil terjemahan bukan untuk dijual).Menggunakan logika yang sama, kami di ProZ.com menawarkan berbagai jasa pelayanan secara cuma-cuma, namun kami menarik garis pada karya komersil. Pada dasarnya,pemajanan kepada klien yang membayar adalah merupakan jasa yang kami minta dibayar. Sebagai ganti dari investasi Anda, kami bekerja sangat keras bagi Anda, dan statistik memperlihatkan bahwa bagi para penerjemah profesional di negara manapun dan dalam tahapan apapun dari karir mereka, keanggotaan menguntungkan.
2.8 - Mengapa untuk menjadi anggota penerjemah harus membayar, dan bukannya perusahaan yang membutuhkan mereka?
Kalau Anda adalah penerjemah, kami di tim ProZ.com bekerja untuk Anda. Adalah tanggungjawab kami untuk menyediakan sarana dan kesempatan yang dapat Anda manfaatkan untuk mengembangkan bisnis Anda dan meningkatkan profesi Anda. Kami bekerja keras dan merasa bahwa kami berhasil menyediakan nilai dan jasa yang bagus bagi para anggota. Adalah pantas dan perlu bagi kami untuk memasang harga untuk pekerjaan kami.
2.9 - Bagaimana jika saya memutuskan bahwa saya tidak puas dengan keanggotaan saya – dapatkah saya memperoleh pembayaran kembali?
Ya, ProZ.com menawarkan jaminan kepuasan penuh. Jika Anda tidak sepenuhnya puas dengan keanggotaan ProZ.com, kirimkan permintaan bantuan dengan menyertakan metode yang Anda sukai untuk mendapatkan pengembalian uang Anda serta informasi rekeningnya. Pengembalian uang secara prorata akan diberikan, dikurangi biaya pembayaran apa saja yang telah dibebankan.
Catatan: Kebanyakan pembelian dengan kartu kredit dapat dikembalikan secara langsung hingga 60 hari setelah pembelian. Setelah 60 hari, pengembalian uang akan diproses melalui metode pembayaran seperti PayPal, Moneybookers, cek, atau transfer bank. Mengingat biaya transfer yang tinggi, maka transfer bank bukanlah metode yang umumnya digemari untuk pengembalian, dan ProZ.com tidak mengembalikan melalui Western Union.
2.10 - How can I benefit from the new automatic subscriptions?
As of 2016, new annual automatic subscriptions are available for membership, when you choose to pay via credit card or PayPal. Opting for a subscription costs less than manual renewals, and you never have to worry about your membership lapsing. You can, of course, stop or start a subscription at any time from your membership management page.
2.11 - Where can I see the status of my membership and subscription?
You can see your membership type, renewal dates, subscription and billing information, and manage details of your ProZ.com membership on the membership management page. To access it, mouse over your name at the top right corner of the site and select the option Manage.
2.12 - Saya telah menyerahkan pembayaran untuk keanggotaan saya tapi keanggotaan saya belum diaktifkan. Apa yang salah?
Jika Anda mengirimkan pembayaran untuk keanggotaan Anda dan belum diaktifkan/diperpanjang, silahkan untuk mengirimkan permintaan dukungan dan berikan informasi berikut:
1. Metode pembayaran yang digunakan
2. Jumlah yang dibayarkan (jenis keanggotaan yang dibeli)
3. Tanggal pembayaran
4. ID Transaksi
5. Alamat email PayPal/Moneybookers (jika ada dari 2 metode ini yang digunakan)
6. PayPal / Moneybooker transaksi ID (jika ada 2 dari metode ini yang digunakan)
7. Rekening bank pemegang nama (jika metode transfer rekening digunakan)
Informasi ini akan membantu staf menemukan pembayaran dan memproses pembelian Anda.
2.13 - Apa yang terjadi dengan tanggal pembaharuan keanggotaan saya jikalau saya memperbaharui keanggotaan sebelum berakhir?
Setiap kali Anda memperbaharui, atau misalnya, promosi piranti lunak dengan keanggotaan 6 bulan, kami menambahkan waktu tsb. kepada masa keanggotaan yang masih Anda miliki saat ini.Contohnya, jika keanggotaan Anda berakhir dalam tiga bulan dan Anda membeli keanggotaan untuk satu tahun, tanggal pembaharuan Anda adalah dalam 15 bulan.
2.14 - Bisakah saya membeli keanggotaan atas nama kolega?
Ya. Untuk membeli keanggotaan atas nama pemakai situs lain, cukup beli keanggotaan sebagaimana untuk akun Anda sendiri, lalu ajukan support request yang menjelaskan ID pemakai dan nama situs kolega Anda supaya staf kami bisa mentransfer keanggotaan yang diperoleh.
2.15 - Berapakah tanggal kedaluwarsa keanggotaan saya?
Kedaluwarsa keanggotaan atau tanggal perpanjangan Anda adalah tanggal yang ditunjukkan saat melayangkan pointer mouse di atas nama Anda di bagian atas halaman situs.
Anda juga dapat melihat informasi tentang tanggal kedaluwarsa keanggotaan di halaman href="http://www.proz.com/membership"> keanggotaan .
2.16 - Apakah keanggotaan saya akan diperbarui secara otomatis saat habis?
Keanggotaan Anda akan diperpanjang secara otomatis jika Anda menggunakan pilihan pembayaran PayPal berulang ketika membeli keanggotaan yang terakhir kali. Jika tidak, Anda harus memperbaharui keanggotaan Anda dengan mengikuti langkah-langkah pembayaran yang dijelaskan di sini .
2.17 - Saya ingin membeli/memperbarui keanggotaan penuh saya untuk periode yang diperpanjang. Apakah ini mungkin?
Yam Anda dapat membeli/memperbarui keanggotaan penuh Anda untuk 3, 5, atau 10 tahun. Anda dapat melihat semua pilihannya di sini.
2.18 - Bisakah saya membeli/memperbarui keanggotaan penuh saya untuk waktu yang lebih pendek (misalnya, kurang dari setahun)?
Ya, Anda bisa membeli/memperbarui keanggotaan penuh Anda untuk enam bulan saja.
2.19 - Dapatkah saya meminta penangguhan periode keanggotaan saya jika saya akan berhalangan untuk beberapa waktu?
Permintaan penangguhan keanggotaan akan dievaluasi berdasarkan kasus per kasus oleh staf situs ini. Dalam hal cuti melahirkan, liburan, sakit atau berkabung, anggota dapat diberikan kemungkinan untuk memiliki periode keanggotaan mereka dibekukan atau ditangguhkan. Namun, permintaan akan dievaluasi secara individual dan anggota dapat diminta untuk menyerahkan bukti alasan dari permintaan tersebut.
Untuk meminta penangguhan keanggotaan Anda, cukup mengajukan permintaan permintaan dukungan dan memberikan bukti yang relevan sehingga staf situs dapat memeriksa permintaan Anda lebih lanjut dan membuat keputusan.
2.20 - What happened with partial and student memberships?
As of October 2016, partial and student memberships are no longer available. As time went by, these alternative options to full professional ProZ.com membership were being selected by users less and less. For this reason, and as ProZ.com membership has become more accessible, these options have been discontinued.
You can also see each new feature release in the Plus package, view introductory videos, and give feedback on the Plus service package landing page.
3.2 - Will members who choose the Plus package have advantages in the traditional ProZ.com directory over those who choose the Standard package?
Directory ranking will not be affected by which membership package you have-- sorting will still be done with members in the first layer of results (regardless of membership package).
3.3 - What is meant by new client channels external to ProZ.com in the Plus extras?
The internet is going the way of the cloud, and in principle cloud technology presents the opportunity for the ProZ.com team to take steps to promote the services of ProZ.com members beyond the confines of ProZ.com. Imagine an LSP or client using, say, a mobile app to access you directly for translation or interpreting services, without ever needing to go to ProZ.com. Cloud technology makes that possible, and we have been taking steps in that direction.
3.1 - How far along is the effort to establish that sort of new client channel?
Efforts are continuously developing, as it takes time for habits to change. We believe this is the future. What we have seen so far is that client activity at TM-Town is increasing, and separately, there are a few agencies already using ProZ.com cloud and API services to discover the services of ProZ.com members from within their own management systems.
Since 2018, ProZ.com is also in partnership with Boostlingo, connecting interpreters to end clients through their platform. If you are interested in becoming a Boostlingo interpreter, apply to the Interpreters Pool and submit a support request with your relevant credentials, and a ProZ.com team member will get in touch with you.
As new partnerships and external channels become available, ProZ.com will continue to announce them.
3.2 - What external channel-related features have been released so far?
These are all detailed on the Plus service package landing page. From there you can read about each release, view introductory videos, and provide your feedback.
3.3 - The value of the external client connections included in the Plus package is shown as U$D144+. Where does that figure come from?
The value of the external client connections is difficult to quantify at this time. But we can say that membership in one of the external channels alone, TM-Town, costs U$D144 and is included in the Plus package.
3.4 - I already have a paid TM-Town membership. What happens when I buy the Plus package?
Your current TM-Town membership will be synced/extended to match the renewal date of your ProZ.com membership. If you are on a paid monthly plan, your payments will be stopped. If you are on a paid annual plan, you will be refunded the prorated amount of the remainder of your membership period.
3.5 - I am not interested in TM-Town, and the concept of external channels seems too vague to me right now.
In that case, to be on the safe side, you might want to assume a value of zero for external channel.
3.4 - How is the value of the basket of tools from ProZ.com partners calculated?
That is the sum total of the value of licenses confirmed so far to be included in the basket. It is planned that more will be added as the Plus package moves forward.
3.5 - Will more features and services be added to the Plus package in the future?
Yes. Just as the Standard package has been continuously built up over the years, so too will new benefits be added to the Plus package over time.
3.6 - Will most of ProZ.com's efforts be directed at increasing the value of the Plus package, moving forward?
Although decisions of which package to include a new feature or tool in will be made on a case-by-case basis, it is safe to assume that the majority of ProZ.com investment will be made in increasing the value of the Plus package to members.
3.7 - What if I am not interested in some features of the Plus package?
If you are not interested in using a part of the Plus package, no problem, just don't use it. All of the extra services and features are permission-based, allowing you to use what you want, in accordance with your own preferences and needs.
3.8 - Can I upgrade from Standard to the Plus package?
Yes. In checkout, your current membership will be calculated into a discount towards purchase of the Plus package. The discount will depend on the length of remaining membership.
Ya. Anda dapat mengubah jenis keanggotaan Anda setiap saat. Untuk melakukannya, cukup beli keanggotaan yang Anda ingin miliki dan ajukan permintaan permintaan dukungan .
Jika Anda memilih untuk meningkatkan keanggotaan Anda, sekitar setengah dari keanggotaan lalu yang tersisa akan ditambahkan ke masa keanggotaan baru.
Jika Anda memilih untuk menurunkan keanggotaan Anda, sekitar dua kali lipat dari keanggotaaan lalu Anda yang tersisa akan ditambahkan ke masa keanggotaan yang baru.
3.10 - Why is there no money back guarantee offered with the Plus package?
The nature of some of the services offered in the Plus package means that third-party licenses, payments to trainers and other partners may be made by ProZ.com at the time of your membership purchase, and those will not necessarily be refundable to ProZ.com. Instead of a pro-rated refund on your Plus package, you will be offered the option to switch to the Standard package. However, if you are in any way unsatisfied with your Plus package experience, submit a support request, we want to hear from you.
4 - New premium monthly membership option (with website, AI tool, and personalized consulting)
In September 2023, ProZ.com released a new premium monthly option for membership, which includes all of the benefits and tools of the Plus subscription, plus access to your own website and hosting, your own AI translation tool, and personalized consulting from the ProZ.com team to help you leverage these options to meet your professional objectives.
The new premium monthly option is available via a subscription at $25 a month. Considering that some of the benefits included in this subscription (a CAT tool, website and hosting, AI tool, free training courses, etc.) would, if purchased separately, cost around $25 a month each or more, this new option is the best deal that ProZ.com has offered freelance language professionals to date.
4.1 - What does the ProZ.com website service for Premium subscribers include?
As a ProZ.com Premium member you get your own professional website designed by experts, at your own domain, included in the monthly membership fee (website hosting, alone, can cost $25/month elsewhere, and website design may cost thousands.)
4.2 - What features are included in the hosting plan?
Premium member websites may have different hosting plans depending on the website’s purpose. For a complete list of features included in your hosting account, please contact site staff.
4.3 - Does the website service include domain registration services along with hosting?
Most hosting packages include a custom domain free for one year. You can connect the domain name to your site after ProZ.com provisions the hosting package. The free domain name voucher is valid for 60 days from the date of purchase. If the voucher is not used within this period, you will need to contact the Wix Support Center to request an extension.
4.4 - Can I upgrade or downgrade my hosting plan as my website grows?
The website hosting service offers ProZ.com support for general service needs. For specific, mostly technical issues, please contact hosting service provider support.
4.5 - What is the setup process for getting my website up and running?
Once you start your Premium membership subscription, you will be paired up with a member of the ProZ.com team to start working on your website. You will start by defining your website’s purpose, sections, images, texts and style. Then, staff will design a first version of your website, purchase and activate a hosting package for you, and transfer access so that you can add more information, update texts, localize it into different languages, and make any other changes that you consider necessary. In this transfer process you will also need to set up your domain (you may use a new domain name or use an already-registered one). Once the domain name has been set, your website will be ready for publishing.
5.1 - Do you provide email hosting along with website hosting?
Premium member hosting plans may be different. For a complete list of features included in your hosting account, please contact site staff.
5.2 - Can I request multiple websites?
For the time being, only one professional website is available for each member.
5.3 - Can I have my own website in various languages?
Yes. On Wix, go to “Settings” > “Language & region” > "Add Languages". You will need to add an extension to your site called "Wix Multilingual."
5.4 - How do I access my website/hosting account?
If you are a Premium membership subscriber and you have already had your onboarding call with a staff member, check with them. Or else, if your website has already been transferred to you, look for the “Manage website” option in the menu that displays when mousing over your name on the ProZ.com site header.
5.5 - Can I transfer my existing Wix website to a ProZ.com Wix account?
No, but if you are a ProZ.com member with an active Premium membership subscription you can request a new website to be designed for you by ProZ.com website experts.
Keanggotaan perusahaan adalah opsi keanggotaan ProZ.com dirancang secara khusus untuk pengguna perusahaan ProZ.com, seperti perusahaan/agen penerjemahan dan perusahaan penyedia jasa bahasa lainnya.
5.2 - Apa keuntungan keanggotaan perusahaan?
Sebagai partisipan perusahaan penuh di portal dan komunitas penerjemah yang terkemuka di dunia, anggota perusahaan menikmati paparan khusus, hak-hak khusus dan posisi istimewa dalam komunitas ProZ.com.
Selain dibedakan dengan pita perusahaan yang istimewa, anggota perusahaan mendapatkan keuntungan komersial dimasukkan dalam direktori keanggotaan perusahaan - baik versi umum maupun perusahaan tertutup. Mereka juga dapat memposting pekerjaan standar secara langsung, tanpa perlu menunggu pemeriksaan, dan mereka menikmati dukungan akses telepon langsung. Diskon tersedia untuk anggota perusahaan pada kegiatan ProZ.com, dan juga untuk akses ke platform ProZ.com CONNECT! yang baru untuk manajemen outsourcing dan vendor.
Daftar keuntungan selengkapnya lihat di: http://www.proz.com/join?viewPage=corp
Direktori perusahaan juga dipromosikan dari direktori freelancer dan platform ProZ.com CONNECT! yang baru.
5.4 - Apakah keuntungan keanggotaan perorangan juga tercakup dalam keanggotaan perusahaan?
Banyak keuntungan keanggotaan perorangan yang termasuk dalam keanggotaan perusahaan, termasuk akses penuh ke Blue Board, pemasangan pekerjaan, posting di forum tanpa pemeriksaan, diskon pada berbagai kegiatan, hak untuk menyelenggarakan powwow, dll.* Akan tetapi, benefit yang hanya cocok untuk perorangan - misalnya masuk ke dalam direktori freelancer - tidak termasuk.
* Akses ke fitur jejaring, yang berpotensi mempengaruhi anggota lain, dapat dimodifikasi atau ditarik atas keputusan tim ProZ.com.
5.5 - Bagaimana dengan keanggotaan perorangan saya jika saya membeli keanggotaan perusahaan?
Jika Anda telah menjadi anggota standar ProZ.com, Anda punya 2 pilihan untuk memiliki keanggotaan perusahaan: (1) Anda bisa membuat profil baru yang khusus untuk kegiatan perusahaan, dan keanggotaan dibeli untuk profil baru ini, atau (2) Anda bisa membeli keanggotaan perusahaan sebagai bagian profil Anda yang sekarang. Jika Anda memilih (2), bagian biaya berlangganan yang tidak digunakan akan dikonversi menjadi biaya perpanjangan periode keanggotaan perusahaan Anda.
Untuk mengubah keanggotaan perorangan Anda menjadi keanggotaan perusahaan, silakan kirim tiket dukungan.
5.6 - Bagaimana saya bisa menjadi anggota perusahaan?
ProZ.com assigns an account manager to members to help you take full advantage of all business members' benefits and reach your goals.
In most cases, each Business paying member has a Success Manager whom you can contact anytime.
5.8 - Apa ada persyaratan yang bisa membuat perusahaan yang ingin bergabung ditolak?
Staf ProZ.com mempunyai hak untuk menolak anggota perusahaan berdasarkan kriteria tertentu. Perusahaan dengan rata-rata masukan Blue Board yang rendah tidak bisa diterima sebagai anggota perusahaan. Keanggotaan juga bisa ditolak untuk perusahaan yang mempunyai riwayat tidak membayar yang dilaporkan oleh penerjemah atau juru bahawa ProZ.com.
5.9 - Siapakah para anggota situs?
Para anggota memiliki hak-hak jejaring dan menikmati akses penuh pada semua data, fitur dan klien di situs. Dan mereka menjadi bagian dari sebuah situs yang terus berkembang dan mendefinisikan kembali bagaimana penerjemahan dilakukan.Para anggota situs adalah para pengguna situs yang telah melunasi biaya keanggotaan.
5.10 - Business member benefits overview
Recognized employees of a business with membership at ProZ.com inherit access permissions to the following benefits, listed by business membership tier.
Unlimited job postings and freelancer communications
Individualized training and support
Professional search assist by ProZ.com staff
API for your site or TMS application with ProZ.com provided development support
5.11 - Services for non paying businesses
Recognized employees of a business at ProZ.com are associated with their employer's identity throughout ProZ.com and have the following services available:
Non paying user business:
No business member badge
Unlimited employee seat administration
Access to per-use billed ProzPay service, a new way to pay your translators: ProzPay
Basic listing in the ProZ.com directory of translation companies: Directory
Access to preview ProZ.com Pools, pre-screened specialized professionals : Pools
Access to basic filters in the professional directory "Find" by ProZ: Find
Contact up to 25 professionals per day through job posts and/or professional directory messages, with additional contacts available
5.12 - What if I decide that I am not satisfied with my business membership —can I get a refund?
Yes. When you purchase your membership, you can request a full refund for up to 30 days. Full refunds are only available for your first purchase.
If you are in any way unsatisfied with your business membership experience, contact [email protected], we want to hear from you. A prorated refund corresponding to the remaining months will be issued, less any payment fees that have been charged.
Note that refunds for payments made by credit card, Skrill, or PayPal will be processed using the method that was originally used to make payment, —credit card payments are refunded to the paying credit card, Skrill payments are refunded to the paying Skrill account, etc. Due to high transfer fees, users who pay via wire transfer (either locally or to ProZ.com's bank in the U.S.) or Western Union will be asked to provide an alternate refund method —in this case, either PayPal or Skrill. ProZ.com may also provide refunds via check for those users residing in the United States.
5.13 - Can I upgrade to the other business packages?
Yes. In checkout, your current membership will be calculated into a discount towards purchase of the package of your choice. The discount will depend on the length of remaining membership.
5.14 - Can I downgrade my business package?
Yes, you can downgrade, but instead of cash being returned, your membership period will be extended based on the period of time remaining:
From Plus to Standard and from Enterprise to Plus, it will be extended by 25%.
From Enterprise to Standard, it will be extended by 40%.
6.1 - How do I edit the information on the business page?
You can use the edit icon you’ll find in your business page’s header:
Make sure that you complete all or most of the information across all five tabs. This information will help your business page be found in the Translation agencies & companies directory.
6.2 - How can I increase views on my business page?
Here are some quick strategies to keep in mind when trying to increase the views on your business page:
Make sure that your Blue Board record and your business page are associated.
Complete as many fields as you can in your page’s business data. Languages, industries, services and country are important for search filters, and information like your logo and your website will increase trust and invite clicks. If you have employees, remember to add their profiles and confirm them.
Be active on ProZ.com: complete your profile (including a good profile picture, tagline and name), give WWA feedback to service providers you’ve worked with, post jobs, recruit service providers using ProZ Find, request entries on your Blue Board record and contact professionals using the directory
Consider buying business membership. Among many other benefits, membership allows your company's logo to be displayed in the Blue Board, and business pages are ranked in the the translation agencies & companies directory based on membership tiers: Enterprise members appear first, followed by Plus, then Standard, and the 40,000+ non-member businesses are listed after the business members. Each tier is sorted by LWA rating.
For more information about increasing your business page’s visibility, you can read this blog article.
6.3 - I'm a freelancer but I also outsource work as an agency/company, do I need to create two different profiles, one for each?
No, you may have only one individual profile which will allow you to edit your business page, post jobs on your company’s behalf, leave WWA entries in service providers’ profiles, reply to LWA entries made to your Blue Board, and all of the activities that relate to your business’ needs. At the same time, you can use this one profile to participate in forums and KudoZ, quote on job postings, position yourself in the freelancers’ directory, and get involved in all of the activities that relate to your needs as a freelancer.
To find out more about setting your account type to represent you as a freelancer and outsourcer, please see this FAQ.
6.4 - What's the difference between a business page and a profile?
A business page represents your business, and a profile represents a person ─as freelancer, freelancer and outsourcer, or owner, employee or representative of a company.
The profile is used for logging in to ProZ.com and performing Business page maintenance, job posting and contacting service providers. Individual profiles may be created for employees of your company, and associated to your Business page, so they can use ProZ.com to post jobs or overview your business activity on behalf of your company. Business pages show all the relevant information about your company as well as your Blue Board rating.
For more information about business pages and profiles, you can read this blog article.
6.5 - Do I need to be a Business member in order to have a Business page?
No, you don’t need to have membership in order to create a Business page. If you want to know how to create one, please see this FAQ.
6.6 - How can I create a Business page?
In order to create a Business page, you must first have an active profile (this is the profile you use to log in to the site, and to participate in the community).
You can create a Business page by going to your Profile updater and changing the account type to “Translation agency/company employee or owner”. As you type the name of your company, the following message will show:
You may also request the creation of business page via a support request. Please make sure to provide:
Link to an active profile registered for Translation agency/company employee or owner or Freelance and outsourcer which will be affiliated to this Business page.
All the necessary information about your company such as: company name, email, complete address etc.
6.7 - Can I have a freelancer profile and also a business page?
If you have a freelancer profile for yourself and also outsource jobs on behalf of a company, choose the account type “Freelancer and outsourcer” in your Profile updater and save the settings.
6.8 - What happens to my company profile now that there are business pages?
Your business page will be used to represent your company. Your profile is necessary to manage your Business page, post jobs, leave WWA entries for Service Providers you’ve worked with, reply to LWA entries on your Blue Board, and other site activities, but it should represent you as an individual ─employee, owner, representative of your company─, and not your company.
6.9 - Who can edit my Business page?
Any employee that has been affiliated with your Business page and who has admin rights can edit it.
You can add employees to your Business page by clicking on the “Add employee” button located at the top of the list of employees on your Business page.
6.10 - How many profiles can be created for employees of my company?
Each individual employee or representative of your company can have a separate profile.
If you have purchased a Plus or Enterprise Business membership package, you can claim two ProZ.com Professional Plus memberships for personal profiles that entitle the holders to hundreds of hours of free training video.
After the creation of these profiles, you can affiliate them to your business page by clicking on the “Add employee” button located at the top of the list of employees on your business page.
6.11 - How can I associate a profile for an employee of my company to my business page?
You can add employees to your business page by clicking on the “Add employee” button located at the top of the list of employees on your Business page.
6.12 - Why isn't my company profile showing my company’s average LWA?
Your company’s average LWA, along with your Blue Board record’s most recent entries and other relevant information, are now visible on your business page. Your business page is separate from your company’s Blue Board record, and the profile that you use for logging in, maintaining your business page and using the site’s other features, like posting jobs.
This change was introduced along with the new business pages. They are different from the company profiles that were used in the past. The advantage of business pages is their new design planned with the needs of businesses in mind.
6.13 - Why does my profile show that I'm an employee of my company?
This is just a designation that let visitors to your profile know that you are affiliated to a certain business and that you may be using the site on that businesses’ behalf. For example, if you post a job, it will show that you have an affiliation to your company.
6.14 - My profile shows an affiliation to a company I have no relation to.
6.15 - My Business page has a Blue Board record for a different business associated
If your Business page has been associated with the wrong Blue Board record, please submit a support request.
6.16 - How can I post jobs on behalf of my company/agency now that my company profile is a Business page?
The job posting process is the same. When you use the system to post a job while logged in, you need to select the option “I represent a company” in the Representation section of the form, and your business page will be automatically associated with the form.
6.17 - How can I merge my freelancer and company’s profiles?
If you have two profiles and wish to continue using just one, but don’t wish to lose your KudoZ points and WWA history, please submit a support request.
If you don’t have any KudoZ points or WWA history, you can close the account that you don’t use (by going to the Profile > Settings > Close account), or ask site staff to do it for you by submitting a support request.
6.18 - Do I have to show my business affiliation on my profile?
Your business affiliation will still show under the Affiliations section of your profile, as your Employer. This can’t be hidden unless you are removed as an employee of that business page.To change which business is marked as your employer, or if you wish to remove your business affiliation, please submit a support request.
6.19 - How do I associate my Blue Board record with my business page?
If you already have a Blue Board record and want to associate it to your business page, find your record and above your contact information you’ll find a button that reads “Associate to my business”.
6.20 - How do I add a logo to my business page?
From your business page’s header, where your company logo should be, you can click on the edit button and then upload an image file from your computer or use a URL.
6.21 - What if there is more than one business page for our business?
Please submit a support request to merge your business page.
6.22 - There is a profile affiliated as an employee to my business page who does no longer work for my business/has never worked for my business. What should I do?
You can remove the profile of a past employee “Mark as past employee”. If you do not know this person, you can instead click on “Remove employee”.
6.23 - I want to delete my business page, how can I do that?
6.24 - Where can I find a breakdown of business members by country/region?
In the Translation companies directory, you will find a button that says “Show members map” that will display an interactive map that is updated in real time as businesses become members.
6.25 - Do I need a username and password to edit my company's business page?
Business pages are edited by authorized administrators.
Business pages are managed by administrators that are logged in to their individual profile with employee status and administrator permissions for the business.
To manage your business page, login to your ProZ.com profile and navigate to the business page. If you don't have appropriate administrator rights you can send a request for admin rights by clicking 'claim.'
6.26 - Can I keep my freelancer profile and status if I'm an employee listed on a business page?
Yes, you can have a business page for your company and still use your individual freelancer profile.
ProZ.com business pages are separate from your individual profile. If you are the owner or employee of the business, when you quote on jobs you will have the ability to quote either as an individual or as an agent of a company which you represent. Being an employee or sub contractor to a business will not prohibit you from representing yourself as an individual.
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