Internal application error.
Thread poster: Tomrobot
Tomrobot
Tomrobot
Local time: 16:28
English to Chinese
Dec 13, 2011

Our Major customer will migrate to MemoQ in 2012, for this, we test the memoQ, We find MemoQ support Chinese not well. When you change settings such as font settings, Chinese charaters become rogue code. This is very strange.

Also another problerm occurs during creating the project. when we try to open a project, the following messages displayed, and translaiton view could not be opened.

TYPE:
System.ArgumentException

MESSAGE:
Font '' cannot
... See more
Our Major customer will migrate to MemoQ in 2012, for this, we test the memoQ, We find MemoQ support Chinese not well. When you change settings such as font settings, Chinese charaters become rogue code. This is very strange.

Also another problerm occurs during creating the project. when we try to open a project, the following messages displayed, and translaiton view could not be opened.

TYPE:
System.ArgumentException

MESSAGE:
Font '' cannot be found.

SOURCE:
System.Drawing

CALL STACK:
at System.Drawing.FontFamily.CreateFontFamily(String name, FontCollection fontCollection)
at System.Drawing.FontFamily..ctor(String name)
at MemoQ.Controls.TextCompareCtrl.cleanRichTextBoxes()
at MemoQ.Controls.TextCompareCtrl.SimpleUpdate(String curr, String mem, String target)
at MemoQ.Translation.TranslationResultsControl.OnHitRowChosen(Object sender, EventArgs e)
at MemoQ.Translation.TranslationControl.doScanSegment()
at MemoQ.Translation.TranslationControl.doScanIfAuto()
at MemoQ.Translation.TranslationControl.onRowEnter(Int32 oldRowNum)
at MemoQ.Controls.GridContainer`2.ActivateRow(Int32 ix)
at MemoQ.Controls.GridContainer`2.set_DataBinder(IGridDataBinder`1 value)
at MemoQ.Translation.TranslationControl.OnDocumentAttached()
at MemoQ.ApplicationFramework.DocumentControl.set_Document(Document value)
at MemoQ.ApplicationFramework.WindowManager.OpenTab(Document document, Boolean activate, Object initData)
at MemoQ.ApplicationFramework.WindowManager.OnShowDocument(Document document, Object initData)
at MemoQ.Project.ProjectDocument.ShowTranslationDocument(DocumentInfo tdi, Boolean activate, Boolean refreshResources)
at MemoQ.Project.ProjectDocument.ShowTranslationDocument(TranslationDocInfo tdi)
at MemoQ.Project.TranslationProjectSettingsControl.handleOpenTranslationDocument()
at MemoQ.Project.TranslationProjectSettingsControl.gvTranslations_CellMouseDoubleClick(Object sender, DataGridViewCellMouseEventArgs e)
at System.Windows.Forms.DataGridView.OnCellMouseDoubleClick(DataGridViewCellMouseEventArgs e)
at System.Windows.Forms.DataGridView.OnMouseDoubleClick(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.DataGridView.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

We could use other CAT solutions to process the memoq XLF files. but we prefer use memoq as required by our customer. Is there any way out? Thanks
Collapse


 
Michael Beijer
Michael Beijer  Identity Verified
United Kingdom
Local time: 03:28
Member (2009)
Dutch to English
+ ...
http://kilgray.com/support Dec 13, 2011

Hello wenju,

I think this is one for: http://kilgray.com/support


 
István Lengyel
István Lengyel
Hungary
Local time: 04:28
English to Hungarian
+ ...
font not set up Dec 14, 2011

Hi Wenju,

This seems fortunately easy: go to Tools/Options/Appearance, and set up the Chinese font there. Probably the default font is not installed with you, so you need to change it.

Best regards,
István


 
Tomrobot
Tomrobot
Local time: 16:28
English to Chinese
TOPIC STARTER
solution Dec 19, 2011

Thank you kindly reply. changing font do not work. We found only solution is to delete the profiles in the following directory. C:\Documents and Settings\your username\Application Data\MemoQ. We have send the problem to our customer, wish there is a permanert solution.

 
Xu Dongjun
Xu Dongjun  Identity Verified
China
Local time: 10:28
Member (2006)
English to Chinese
setting the font Mar 20, 2012

István Lengyel's solution works

[Edited at 2012-03-20 09:37 GMT]


 


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Internal application error.






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