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Payment issue: 4 stars company on Proz
Thread poster: Tatyana Galman
Tatyana Galman
Tatyana Galman
Russian Federation
Local time: 09:12
Member (2012)
French to Russian
+ ...
Jun 23, 2021

Dear all,
Well-positionned on PROZ translation company sent me the following message some 10 days ago:

"We confirm the receipt of your email.

We currently have some security check in our paypal account. It will take several days for paypal to approve our documents uploaded.
We will process payment to you once our account will be working again (hopefully payment will be made next week as latest).

We apologies for all inconvenience it has caused.... See more
Dear all,
Well-positionned on PROZ translation company sent me the following message some 10 days ago:

"We confirm the receipt of your email.

We currently have some security check in our paypal account. It will take several days for paypal to approve our documents uploaded.
We will process payment to you once our account will be working again (hopefully payment will be made next week as latest).

We apologies for all inconvenience it has caused."

Just for your information some payent must be done some 3 months ago.

How can I get my money paid?

Thank you very much,
Tatyana ▲ Collapse
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 09:12
Member (2007)
English to Portuguese
+ ...
@Tatyana Jun 23, 2021

The fact that they answered your email is usually a good sign. Bad payers are notorious for not answering emails and ignoring reminders, but as they are over 3 months late I’d tell them that if they don’t pay within one week I’ll post a non-payment report on the BB…

Edward Potter
 
Edward Potter
Edward Potter  Identity Verified
Spain
Local time: 10:12
Member (2003)
Spanish to English
+ ...
PayPal Jun 23, 2021

Was it you asking that they pay this way, or them?

These days PayPal is about the the least desirable way of getting paid.

Recently PayPal has been doing more checks and blocking accounts for up to a month.

Try to have them pay with a different method next time.

Nikki Scott-Despaigne
Recep Kurt
 
Tatyana Galman
Tatyana Galman
Russian Federation
Local time: 09:12
Member (2012)
French to Russian
+ ...
TOPIC STARTER
Merci Jun 24, 2021

Dear all,
thank you a lot for your advices.
I will try this week to find the best solution.
Yours,
Tatyana
 


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Payment issue: 4 stars company on Proz







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